Red Roof Inn Knoxville Central - Papermill Road

We were in one of the newly renovated rooms and it was very nice . The night staff who checked us in was super friendly.

The place was going thru renovations. But it was quiet and staff was friendly

The staff here was beyond friendly made it feel a little like visiting family. Recently renovated so it’s modern and incredibly comfortable.

Awesome hotel nice and clean staff nice guy

They are under renovations. They are doing a lot of work to make the place better considering this must be an old building. I spoke with one of the workers about it & he told me that it's not so much changing owners, but they are changing franchise. They will become a Marriot around end of summer or beginning of Fall. The room me and my friend stayed at looked presentably clean and comfortable. We didn't see any bed bugs or cockroaches during our stay, everything looked up to date and redone. We had a pleasant experience during our stay there even though we weren't expecting a whole lot, but I am happy we didn't receive a bad experience during our stay. I believe they are trying to make this place a lot better and whether you choose to give them a chance, it's up to you.

Check out clerk. And waking up to some excessively tool noise Tried to get on elevator twice to leave and both time with construction workers with hoppers on the elevator Very slow elevator Had to use stairs Gonna try Laquita next door on 6/13

Apparently the entire place was under construction with hammering and drilling in the room above my room at 7-8am. Called to make complaint to lobby, no phone in the room. Staff was not helpful with the construction issue, said there was nothing they could do. Wouldn’t allow me to do a late checkout. Constant knocking on my hotel door between 9-11am to see if I was checked out yet. Checkout is at 11, in my opinion they should have left me alone after the first knock at 9am until checkout time frame at 11am but no… 3 different people total came knocking at my door between 9-11am plus the construction noise that started between 7am-8am. Bed was so uncomfortable and hard. Terrible place to try and get proper rest.

Under a badly needed reconstruction but not noted when I made the reservation. Entire hotel was badly run down. Breakfast not available.

Staff were friendly. But room was not clean. Sheets were not clean. Ask for another room, and it was not that clean either. Property was not in great condition. Did seem like the safest place either.

Location and newly remodeled rooms Elevator was extremely slow and run down

Easy access. Friendly staff. Prompt attention to an issue with shower Dirty outside. Shower head was clogged. No breakfast offered. Bed sheets kept coming off the mattress.

A dump. Smelly, rough, in need of serious renovations. The last time we stay at a Red roof.

The facility was pictured as bright and attractive. It was dingy, terribly run down and dirty. There were some attempts at refurbishment, but the pace must be glacial as a newer appearing shower already had a large crack in one wall. The bright spot was that the staff I encountered were pleasant and helpful. The air conditioner/heater performed well. I cannot recommend this location.

The hotel smelled so clean and our room was very clean and comfortable. The staff was very friendly, greeting us every time we came in.

Very easy access to interstate Under renovation

Water pressure on the third floor wasn't the best. The property needed a makeover however, they are in the process of doing so. Im sure when everything is finished it'll be awesome

Shower had no pressure and the room stunk. The towels were stained.

Always a great bargain. Really good for a low cost motel option!

The only problem I had was if I didn't put the bolt on the door wouldn't stay shut or locked when in the room and I had to pull it closed when leaving problem to make sure it shut..They also said free breakfast on the page I booked from but they just had coffee. Also it was a little confusing that another hotele is almsot connected to the property. I always felt like I was entering the wrong hotel.

The rooms were okay as far as clean. Not bad, for the price. The staff was friendly, parking was great, was good air conditioning in the rooms. I would stay again, for the price.