Comfort Suites Kodak Sevierville

There were a lot of little things wrong with this hotel room and stay. The tub would not drain well. The outlets at the desk didn't all work so my computer and other equipment that I was counting on being charged didn't charge overnight. We made a cup of coffee in the in-room coffee pot and it came out as room temperature brown water. Also, the entrance to the hotel has a lip that prevents the metal luggage carts from easily going in and out to vehicles wanting to unload and is a tripping hazard. I noticed that the shower curtain rod had been pulled down and put back up but it wasn't done in a tasteful manner. You could still tell easily about the damage.

Room was pretty decent with comfortable beds and clean bathrooms. Second bed was located a little too close to the air conditioner.

Bath tub was super dirty had to buy cleaning supplies to clean my self, sheets were stinky. We found cockroaches in the room.

it was nice and clean

X

We were informed at check in that we had to pay a pet fee. When we got to our room, it was really gross and poorly kept. Stain on the couch, support beam missing from bottom bed frame, rusty/mildewy tub, old unwrapped and used soap in the shower.

The lobby and breakfast was nice. The room was not clean at all, behind the bed was candy and lipstick form previous guests.

Stay was as expected.

Quiet and everything was good but the bed

As always service was great, amenities were awesome. Room was comfortable and the only minor issue was the air conditioning in the room this time seem to be having issues as it didn't cool the room all the way. It was a hot day so that made it worse. I totally recommend this hotel

Convenient location. I wound up staying 2 nights and took a ride into Great Smoky Mountain National Park, about 45 minutes away. Bed was a bit too soft. Shower drain is incredibly slow. I found myself standing in shower water as the drain took over 4 minutes to empty the tub.

Very nice. Good breakfast. Nice staff.

It was a good location for our trip. The staff is friendly. They have a good place for the pets to walk on the grass. It's reasonably clean overall. It's not carpeted but has laminate which if great when there are pets staying there as well as less allergens and much cleaner than carpet could possibly be. I would stay there again. Breakfast was good with many choices including eggs and sausage and waffles etc. We ate at local Chop House steak restaurant that was very nice. Not really any complaints.

Breakfast was okay, room was clean, air conditioning was adequate, blackout drape for window is inadequate to block the lights coming in from all the building lights. You must use the hanger and clips method to block out lights.

The room was clean, comfortable, and well kept, and the bed was very comfortable for a good night’s rest. We didn’t get a chance to use the amenities or try breakfast, but I have to say, the breakfast area smelled amazing the next morning while checking out!

The location was great and the staff was friendly. The breakfast was good and done well Parking and maybe a different breakfast each morning

The rooms are very comfortable although some furniture may need a little extra cleaning. The staff as always very nice. The breakfast buffet was amazing. Location was convenient next to the highway.

food was good

The breakfast was good and had a nice variety each morning. The staff were very friendly and helpful, which made the stay more enjoyable. However, the washers on-site did not work well, which was a bit inconvenient. Parking was also difficult some nights due to large trucks and trailers blocking spots.

We arrived late and June checked us in and was very kind. We were very grateful the pool stayed open later than most so our three boys could burn some energy before bed after being in the car for so long. The beds were comfortable and we appreciate it that there was a pull out inside of the room so we did not have to rent an extra room for a quick overnight stay. While we were thrilled to be across from the pool room, it's placement seemed a little strange. Too close to other booked rooms who did not want to hear three little boys playing in the pool at 10:00 p.m. However the worst part of it was, one of the queen beds had two sharp metal bars poking out of the sides. They were covered by a blanket so I did not see them when I walked too closely to the bed. It took a gash out of my leg and bled pretty good. The bed either needs to be modified so the metal is covered properly or replaced!