Comfort Suites La Porte - Baytown

Bed, the couch, No body soap. TV wouldn’t work properly.

The location was close to our destination. The breakfast was horrible. They served burnt ham and didn't replenish any items. They only had two types of juice and no water. Very disappointed and few items to choose from. McDonalds was close by, so we went to eat breakfast there. The hotel was under construction which we were not aware of and pool was closed. The staff mention that the website mentioned the pool closure which is not true. Our room was on the third floor where construction was so not clean at all. Unfortunately, I could not get a refund if not I would have not stayed there the night. The room I booked was a suite but no coffee maker in room. Will never book again.

Exceptional

Good

The room was clean, but it was warm and stuffy when I arrived. I turned on the AC which worked well and sprayed some air freshner. Most of my time was spent away from the hotel and I didn't try the breakfast. The lobby was nice and clean. I didn't need housekeeping services after the first night, but on day two I requested the trash be emptied and for more towels. When I returned that evening, it had not been done and after requesting it one day three, I got the same results. the lady at the front desk was very helpful and took care of meeting my needs.

WE came for the 1st family vacation ever! Large family 5 kids, dads military contract just ended so hes home for good! the kids loved being able to relax after the beach and have other kids and families in the hotel made breakfast convos so much fun. we were able to let our friends know our plans and they were put in room close to us which also made the trip just a bit better, the staff smiled and were so sweet to my kids who had never stayed in a hotel before and were a bit unsure and exausted. having a bath tub in the room also is the best thing to have with small kids cause that sand is no joke and we were able to HUGELY miminize sand. and to top of what my family has dubed the best vacation at breakfast the attendant saw all the tired parents and was so helpful and aware of what was needed My whole family was able to sit and enjoy a meal nothing ran out and nothing needed was out of reach. The staff here needs to know what simply doing thier jobs brings to the customers! back to school

See above. Commented on wrong section!

Shower valve stuck and could not get water to shower. Hand sink faucet constantly leaking. Electrical outlets had no power to charge phone. TV did not turn on. Needed handicapped room downstairs and could not be accommodated. Wife could not get into tub. You should refund my money, but you won't. You do not care about my stay! See above. Commented on wrong section!

Exceptional

Room was in bad shape, floor damage near window, waterfall off the roof by my window, sink sprayed water sideways, first room smelled of smoke and it was the only handicap room..., electrical buzzing coming from outlet next to bed, microwave plug had to be put in just right to make connection, pillows were tiny and there were stains on the couch. Room 211 was smokey and 209 had all the issues listed above. Hot tub was not working for the rest of the season due to renovations.

Loved our stay

Friendly staff. Cleanliness. Breakfast was good. Close to restaurants. Beach nearby. Whirlpool tub was great.

Very good

Hotel was ok. They were remodeling when I was there so the hotel smelled of paint. My room had a weird smell.

Clean and nice friendly maids and counter people.

This location is currently going through renovation. The ice machines not always working.

Bedbugs, nasty

Clean room

Bad

There could be a couple updates but overall it was beautiful.