Americas Best Value Inn & Suites University Ave

I didn’t stay in that horrible place there were drug trafficking and prostitution happening in front of me I was terrified they couldn’t find my reservation so I had to stand in the parking lot and wait for 15-20 for the owner to show up and refuse my refund. I will be taking legal actions if I don’t get my refund.

Honestly, we were kind of in a jam. My fiancé and I were having car trouble and it was too late to do anything about it so we got lucky it was right next to the gas station we fueled up at. After check in we got into our room and found a stained hand towel on the rack with the clean towels next to the sink. Then when I went to take a shower I found the shower curtain on backwards with some of the rings broken. All that was on the shelf over the toilet was the towel mat they give you to step on when you get out of the shower. We had to go down and ask for towels. Next when I went to lay down and get ready to go to sleep the TVs power cord and HDMI cables were disconnected and unplugged which I had to take care of myself. After correcting all of the infractions I turned on the to let it boot up and let the direct tv to start working while I listened to vehicles with high profile exhaust blow by the hotel, and cars playing loud current rap beats.

No shampoo and conditioner, no bath soap. Only one package of old coffee for two people. Water pressure was awful. Lobby was terrible, looked like it was being used asa storage unit. Management under a Rhaul Patel.

It was a nice they

Some of the floor tiles were loose, Phone did not work.

The option to have a smoke room & one was available. No ash tray’s

Stay away! We stayed here for the hot tub in the room, and big mistake. You are 75 feet from a freight line railroad track, that heavy freight trains pass by every 10 to 15 minutes all night long right behind the room. The floor was broken and dirty, as my socks were black by the end of the time left the room. The staff was rude. It’s in a rundown area that seems dangerous thank goodness I carry a pistol. It was a non-smoking room full of old tobacco smelling room. You have been warned stay away. One of the worst hotels I’ve ever stayed in. Certainly not worth the price.

Unsafe neighborhood, built right next to active railroads tracks so very noisy, very scary people just hang out in the parking lot and the person who worked the overnight shift was extremely rude.

My first time encounter a check in counter by the outside window and there’s not much choices. Booked with 2 beds room but ended up with 1 bed room.not to mention all noise that made sleepless all night, from air on noise to the laundry utility room beside our room and train noise. The room was for disabled person obviously but the bed was so high. I am so much more disappointed!

House keeping is very good and nice and clean very nice people

No breakfast and can't wash your clothes.

TRAIN!!!

I didn't like anything about it, it was nasty and dirty! We were given a smoking room when we didn't asked for a smoking room! No where in the advertisement did it state it was a smoking room! We couldn't stay in the room, because it was hard to breath!

The floors were dirty, there were cobwebs behind the bathroom door, there was a dirty towel on the back of the bathroom door. Had to wait outside to check in or out. Will not ever stay here again.

Everything was ok was wanting a downstairs room but overall it was pleasant experience

We are in room 203. The tub faucet was continuously running. There is a hole in the wall in the bathroom sink area. We kept seeing baby roaches and one adult one in the room. The loveseat in the room was clearly very old with a cover over it that didn’t look sanitary to sit on. The property looked clean and well maintained on the outside.

Checked in with someone who had no idea what they were doing. We put our luggage in room then went and ate. Debating whether to stay there or not. Pictures are not accurate. This place was run down. Holes in walls, no lock on door. Absolutely filthy. We went to get our stuff as we were not going to stay there. Owner would not let us in the room to retrieve our belongings. We had to call police before he finally let us in. Steer clear

So the refrigerator door was broke no light cover over switch thought i rented a jacuzzi room got terrible room for a extreme price

Roaches and broken appliances. Would not recommend.

I found roaches in the room and there was blood on the sheets....the manager was informed and didn't care about the situation