Guest Inn & Suites - Midtown Medical Center

Breakfast everything was cold. They should’ve put all the young people on the top floor and the older people on the lower floors. The young people made way too much racket all night long. We stayed in room 406 and the rooms on either side of us partied and made all kinds of racket all night long. Don’t get me wrong. I like the party along with the rest of them, but my wife has cancer. That’s why we was there so she could get treatments and she really needed her rest.

Very good and enjoyable staff

The staff was great! The new girl at the front desk recommended restaurants and gave good directions. Another girl helped us figure out the tv. The couch was stained and the shampoos were empty in the shower. The air-conditioning was awesome. For a quick visit, it was a ok place to stay.

The shampoo dispenser was broken (pulled off the wall actually) and we found out the only way to use it was to put it up to the wall and push. There was also a bubble in the tub that felt strange as you walked along the tub. I am worried that might catch an old person off guard. Breakfast was actually pretty good. The coffee was a step up from what we usually find at hotels.

Close to the hospital Bed was uncomfortable, room smelled like smoke, water damage in shower. elevator operation seemed in need of service. Not a very clean facility overall. Could benefit with substantial updates.

The hotel smells like mildew. It is need of many repairs. At one time I am sure it was nice, but it it is not being maintained. Air conditioner was very noisy. It was noisy in the hotel. Noise level was high.

Disappointing

Staff was great. Easy to check in. The room was comfortable. Not the best breakfast bar though. Worth the money

Loss of the shuttle service to UAMS cancer center makes this hotel unworkable for me.

Location/peaceful/safe Can’t beat it for the price. Have stayed here multiple times over the years and hope to be back.

Front desk clerk was very nice Doors were rusty. Room had an odor. One of the beds had dirty sheets

Disappointing

Old building.. old furniture.. old appliances.

Clean hotel Old building.. old furniture.. old appliances.

Room was not handicap accessible. No walk-in shower. Low toilet seat. No grab bar. Bed was like sleeping on concrete. Pillows felt like stone. Bedding was not soft. Bulky and rough.

The room itself was ok. Room was not handicap accessible. No walk-in shower. Low toilet seat. No grab bar. Bed was like sleeping on concrete. Pillows felt like stone. Bedding was not soft. Bulky and rough.

With mud covering some of the prime spots, an open area behind the hotel with no access from the back into the building, and no signs indicating a short term parking option to offload luggage in the front. A sign noted there was no longer an option for shuttle service, the hotel van was parked in a space that would be good as a short term check in spot. The bathroom was horrid! There were huge areas of mold above the shower/bathtub, and while I'm certain the towels were clean, there were large holes in the towels. The staff at this property were wonderful. My welcome was very friendly. Personnel deserve a better spot to be a representative of. Too late for breakfast, I was offered the fruit I was seeking by the most generous and friendly service member. It's sad that the whole hospital area and its coordinating services are in such poor condition. I do encourage a check of the unit you are in for mold, especially as many are there seeking medical service support. A good manager with a thorough walk through of the property would be beneficial.

Good

Staff were very nice. It is an older small inn mainly used for hospital or doctors appointments with St. Vincent. But was sufficient for our one night stay.

great price nothing