Extended Stay America Suites Memphis Germantown West
About Extended Stay America Suites Memphis Germantown West
Located in Memphis, Tennessee, this hotel is 4 miles from Shelby Farms Park and 6 miles from Golf and Games Family Park. Guests will enjoy free Wi-Fi and an on-site launderette. All accommodations feature a microwave, small refrigerator, and stovetop. This Memphis - Germantown West Extended Stay America also provides a flat-screen cable TV, seating area and dining area. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. Extended Stay America - Memphis -Germantown West is pet friendly and offers free on-site parking. A 24-hour reception and vending machines are available for added convenience. Guests will be 9 miles from the Memphis Zoo and 12 miles from Memphis International Airport. Elvis Presley’s iconic home, Graceland Mansion, is 14 miles away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Nothing
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Pleasant
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location and the room was clean as well. N/a
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Nothing they canceled my booking then tried to charge me a early check in fee of a 117.00 dollars so me and my family slept in our van in a random parking lot the desk person was very rude.
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Exceptional
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Nothing!! , the person that greeted me at the front desk was extremely rude and arrogant. And forgot the concept that the customer is always right. He was very hostile and speaking to me because I asked him a question and he continued to over talk me. And the fact that they charge you for every little thing. I was put in a non-smoking room but the room reeked of cigarette smoke and so I left and canceled my reservation and went somewhere else.
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The staff was hospitable. Especially when I asked for another room with handicapped amenities . The first one really smelled like old smoke and mildew. The one on the second floor was ok for me to get too. The room and fixtures were covered in prints and smudges, there was dust on all the fixtures as well. I was a little disappointed, as we stayed at one in Grand Rapids, Mi for 2 months while they finished our house. My account seems to have disappeared from then as well. I believe we had a couple comp nights, but that would have been 2015, so it may have lapsed. We are going to travel more though. We Will finally have time. Just thought you should know about the room. Have a good day.
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Exceptional
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Very good
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Passable
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Location Nothing it was great
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Very good
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It was a comfortable stay! The bathroom light didn't come on at first
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There was blood on the sheets and the hotel smelled like cigarettes and marijuana. Also the floors had not been swept and hair was in the shower.
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Very good
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Exceptional
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Pleasant
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Convenient and quiet No smart tvs
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Nice rooms and clean No parking reservation needed as written in the description. Food still in the fridge from people who had it before. No breakfast Was given my card without any directions and details about where to go for my room.
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Bad
