La Quinta Inn & Suites by Wyndham Phoenix Mesa West

Make sure you check in by 2:00 a.m. thank god the staff was so helpful and went ahead and checked us in. I booked through Expedia so the hotel didn’t have my phone number to call and let me know and it will show up as a no show but you still will be charged. We had been at an all night softball tournament for our daughter and got there at 3:00 a.m. Expedia said you could check in anytime and there is a 2:00 a.m. cut off.

Exceptional

Superb

Good

The bathtub wouldn't drain by the time I rinsed off the water was half way up my shins. There were 2 to 3 inch black hairs floating. I don't have black hair! The elevator's kept getting stuck in between floors. It was very scary the first time after that we used the stairs I was on the 6th floor. This was one of my favorite hotels with me would stay at I think after this I will be looking for a new place. The staff was good.

Clean room No fridge

Nice and clean

Friendly , clean rooms No ice available, elevator wasn’t working correctly. My sister was stuck for a few minutes on the elevator.

Superb

Exceptional

Horrible experience. My initial room was cleaned and had hair all over the bathroom and in the beds. Staff was super polite gave me another room in which that room smelt like smoke. Breakfast was cold hotel needed a major upgrade.

Elevator needs to be updated and also the keypads need to be updated

They accepted my esa no problem and gave us a nice room on the first floor after i explained my heart condition

The location and the pool. The elevators were out periodically.

Pleasant

Superb

Tv did not connect to netflix/youtube, the tub was clogged, ironing board was filthy. Hallways super loud with kids running around and loud adults after 11pm.

Exceptional

Young Lady at the front desk in the evenings was absolutely amazing!

Everything