Sheraton Mesa Hotel at Wrigleyville West

My husband and I live close but have stayed here as a nearby get away. The staff is always pleasant and extremely helpful. Will continue to stay here as long as its just like this!

The staff was so friendly and helpful

Great experience all around

Honestly the only saving graces were the front desk staff and the lovely view of the park from our room. I’ve had much better experiences at 3 star or less establishments. All the extras you pay for either close early with no warning, or aren’t worth the charge ($25 to park 5 minutes away from the front door in an unsecured lot is nuts). I was given $20 in vouchers upon check in, but couldn’t even find a way to use them during my stay. Can’t order room service if you don’t know what to order or when, bars closed early, nobody manning the valet desk the multiple times we went in and out, so where do you use these vouchers?? I truly hope this was a one off situation, and the staff did go above and beyond to try to rectify the problems, but this is too much for a hotel with this sort of name/ reputation!

The was a great place to stay. My only complaint was my room was either hot or freezing cold. Couldn't get the thermostat to find the middle ground.

Location

Loved it all

Very nice folks here. Convenient to the ballpark and short distance to Scottsdale. Very nice hotel. I’ll stay here again.

Love this hotel. Pool is amazing and staff are so friendly. Splurge for the balcony room it is worth it

The location was fantastic, the staff was very friendly/helpful, and the common areas were nice and clean. The carpet in the room and the curtains were pretty worn/outdated, but overall it was very good.

I liked the location, pool, it’s clean and good value

Did not like that there will be a charge for parking also rooms are outdated and carpets dirty. First day we got there the toilet was clogged

The coffee bar was not open over the weekend. Room was a bit over priced compared to other similar properties. Regarding staff, from check in to adding an additional night to my stay the staff was awesome.

Parking

Overall it was very nice. Missed breakfast because the bed was awesome!! I booked two more nights…….

The hotel

Coffee bar not open on Sunday , restaurant was not staffed so we had to go someplace else for breakfast

??

Wonderful hotel. Will certainly consider on next trip to AZ.

Room rundown old