Travel Inn - Mesa

Very good

Exceptional

Passable

Everything!

Very good

Disappointing

Exceptional

Bad

Good

Bad

Exceptional

Very poor

The pictures on booking.com and on Google look nothing how the property itself and how the rooms themselves look like do not be fooled. The bed was uncomfortable, the pillows sucked, asked front desk if it was possible to get 2 extra pillows and was told they didn't have any. Blood stains on the shower curtain, my husband got bit by some kind of black bug, the sink faucet leaked all over the counter, the shower didn't work properly, the sheets were stained with something, the pool had no water and not to mention in the pool area they had nasty stained mattress up against the wall and there was trash everywhere. The neighbors were arguing and loud all night, vehicles pulling into the parking lot with loud music, doors slamming. This place was an absolute dive. For the price that I paid.... I was not happy. Booked for 2 nights but just stayed the 1. DO NOT STAY HERE!!!

The only thing convenient was it was close to what we had booked the room for. The pictures on booking.com and on Google look nothing how the property itself and how the rooms themselves look like do not be fooled. The bed was uncomfortable, the pillows sucked, asked front desk if it was possible to get 2 extra pillows and was told they didn't have any. Blood stains on the shower curtain, my husband got bit by some kind of black bug, the sink faucet leaked all over the counter, the shower didn't work properly, the sheets were stained with something, the pool had no water and not to mention in the pool area they had nasty stained mattress up against the wall and there was trash everywhere. The neighbors were arguing and loud all night, vehicles pulling into the parking lot with loud music, doors slamming. This place was an absolute dive. For the price that I paid.... I was not happy. Booked for 2 nights but just stayed the 1. DO NOT STAY HERE!!!

Exceptional

Good

Price and location were nice Office staff is extremely rude. They scam money from you. TV was sitting on a dresser (too small for it). The dresser was bumped and the TV went crashing down. We were charged $250+ our $50 deposit!!! For a TV that can bought at Walmart for less than $50.

Old outdated stains on the ceilings and walls furniture discusting

Simple and easy to check in and out Loud neighbors

I reserved 4 rooms for 2 nights. When we got to the place it did not look like the same hotel in the picture. The area was for lack of a better word like a ghetto. There were drug deals and drugs being used around me and my group. Half of our group of 6 decided to leave because they dearer for their safety. I went tonthe front office to explain to a mNaget what was going on all around us but they denied that anything of that nature was happening at their hotel. I asked if we could check out and receive a full refund but the manager said no and that even if we were all to leave the hotel that I would be charged for atleast one night no matter what. I could not believe what I was hearing from the manager . 3 of us had to stay the other e members in my group left due to Fear for their safety. I venture gave the manager one of the room keys back in hopes that we would only get charged fir 3 rooms instead of 4 rooms for just one night. The manage told me that I would be charged for 4 rooms for one night . My debit card was charged over 1200 dollars . I have not received any refund what so ever . Still waiting to receive a refund. Ac unots barely worked very shady area with several drug deals happening in parking lot. Not a safe are to stay at over night. We were some of us were forced to stay over night due to no refund from hotel. Very uncomfortable situation. Thete was a girl in one of the rooms on the second floor near my group that lifted her shirt exposing her breast to member of my group. I am still waiting for a refund .