Homewood Suites by Hilton Miami-Airport/Blue Lagoon

The moment you enter, you are welcomed by a pleasant scent in the lobby. The rooms are comfortable, well-maintained, and perfect for couples. What keeps bringing me back, however, is the incredible airport view. Watching the aircraft movements from the room is a unique experience and one of the main reasons I chose this hotel again. There were a few minor areas for improvement. The elevators felt somewhat slow and occasionally not as smooth as expected. In addition, during check-out I experienced some difficulty locating a luggage cart. Since I was on a tight schedule to catch my flight, I had hoped for a bit more assistance from the staff. Unfortunately, I had to visit several floors myself before finding one, which caused an unnecessary delay. Aside from these minor issues, my overall stay was excellent. The hotel offers a great combination of comfort, location, cleanliness, and outstanding views. I would gladly stay here again and highly recommend it to anyone looking for a pleasant stay near the airport. I look forward to returning on my next visit.

This location has a staff who lies and doesn't answer the phone. We had three groups waiting at the airport for the shuttle to the hotel, and no one came on the hour. We all called the hotel and waited 30 minutes until someone answered. We all were waiting on sweltering heat.Then they told some it would show in 15, we got told 5 minutes. 45 minutes later ......Do better people. Don't offer a service you can't accommodate. Terrible experience.

I was traveling with my two adult daughters so we rented the suite, which came with two bedrooms and plenty of space for not too much more than a regular room. Location, near the airport, was great, and it’s on a lake so we had good views too!

Superb

The room was super clean; the manager was nice and friendly; he even took care of a special request

The rooms were spacious, clean, and stocked with dishes and utensils. The staff was friendly. There was an elevator down but we only stayed one night so it wasn’t too bad. The hotel was literally 10-12 minutes away from the airport which was awesome as well. My family will definitely be back.

Exceptional

Wonderful breakfast options, pleasant and helpful staff

The location. It was close to malls, restaurants and the airport. The breakfast options. On our first night we were in a room in which the ac was too loud. We called the front desk and maintenance came and told us it was normal. We didn't sleep well the whole night. On the next morning, I went to the front desk and asked for another room and they were very helpful.

The smell walking in and threw the hotel. Was Awesome!!!! Getting my room Service late! Especially when I requested and early service between 9:30or 10am. I end up getting it at 4pm.

Good

Great customer service!

My room had a beautiful view of the ocean I’ll definitely be booking again

Viaje con mi familia y todo estuvo excelente, el personal de limpieza demasiados atentos.

The room was simple, clean for the most part. We encountered a huge bright yellow stain in the bedroom carpet and 2 dirty spots in the shower curtain. We this to the housekeeper in our floor to which replied "that stain is being there for a long time"... I also reported this to the front desk. (they didn't offered to move to another room). Bed was comfortable. I asked for 4 extra pillows, the housemen brought me 3 after over an hour waiting and he just said "this is it, no more" while giving me 3 pillows. I do not know if he meant "no more" because they didn't have more or "no more" of being annoyed. We are a family of 4 and only 3 towels were provided everyday. Be ready to wake up early... breakfast is only available till 9am, so for us, mountain timer's is hard to wake up, they should consider this and extend their time till 10am. Needs to be updated, shower, air conditioning-makes too much noise, TV's are not "smart" so you are limited to a few local channels. Won't stay there again. Sorry!, not worth the money....

All We went down for breakfast late and it was all gone not even a múffin was avalible

Party of 5 stay, after a cruise. The suite we booked had ample space and enclosed bedroom. Couch folded out to sleep 2. Everything arranged for private spaces. 2 TV's was definitely a plus as well.

Wife stepped on gum while exiting front door. She asked front desk clerk Kelly if she had a wet wipe to remove. No, just a tissue. Kelly did not want to assist. When the other clerk came to help then Kelly seemed more responsive.

It was a wonderful stay. They hotel was clean and the staff were exceptionally friendly!

Exceptional