La Quinta Inn & Suites by Wyndham Richmond-Midlothian

Very good

Great location. Bathrooms need updating. Temperature of shower was either extremely cold or burning hot. Bathtub porcelain needed repair. Card key worked once. Had to go up and down the elevator 4 times and get 4 different cards taking 20-30 minutes to get back into the room, until one finally worked. No phone in the room to call the front desk, or housekeeping for an extra blanket or towels. This is concerning if there had been a bigger issue.

Upon arrival, room (415) given to me was not clean. Had to go back to check in desk, stand in line again to get a clean room. Breakfast not fresh, ran out of coffee already at 7am. Staff not very friendly. Will not stay at any LaQuinta again.

This hotel is so run down and needs work. The toilet didn’t flush, the sink wouldn’t drain, and the elevator was very dirty.

This was my second stay here, my stay was very enjoyable to say the least.

Breakfast was great!

Great service

Everything was great especially the location. Had a mall right across the parking lot and a restaurant on the other side. Everything we wanted to go to was 30 mins or less away. Could have used a little more variety of food to choose from. Like bacon, breakfast sausage, waffles things like that.

Poor

Suite with two queen beds, close location to mall The property is dated and needs an update, bathroom was falling apart, carpet was ripped, ceiling patched up.

Superb

The staff was amazing. Ms D the morning breakfast person was awesome. Greetings with a smile. The morning desk person was 100% the best

Comfortable beds and quiet rooms. Very clean and great breakfast!

Good

The staff was very nice. The room was clean and quiet. The beds are hard and the metal fram they are on makes noise everytime you move on them.

The mall nearby had a excellent food court!

Exceptional

Stayed for one night with my husband and sons. Room was clean, but the AC wasn't great and the fan in the bathroom did not work. Breakfast was typical, but everyone was happy and full when we left. Gym didn't have a fan, mats, or towels which would be helpful! Fine for a night stay.

Nice room, safe environment. However, the breakfast offerings in no way matched the photos on Expedia. Photos showed two or three Belgian waffle makers and a hot food station. There were, in fact, zero waffle makers and a sad offering of powdered eggs and limp bacon. No fresh fruit and a paltry offering of one muffin type and some toast and bagels. Disappointing.

Overall, the facility was old, and my body was itchy when I slept in bed. It was difficult to check in, and I didn't understand. It's a place I don't want to go again.