Holiday Inn & Suites Mt Juliet – Nashville Area by IHG

I loved everything about this None

The hotel is very clean with easy parking access and very friendly staff I highly recommend

Good

They checked us out a day early than we had booked had to get let back in room to get all of our stuff pack up in 5 minutes and leave they said they had no room available had to got another room booked that day luckily the Hampton inn was glad to take us they were great we had to do all this in an hour because we had to be at the Cracker Barrel 400 race in 3 hours

Staff was very helpful and friendly. Room was comfortable and clean

1. The room floor was soiled. 2. We had room service at all Saturday and had to retrieve new towels from the front desk. 3. On Sunday, the towels were exchanged and trash emptied . The bathroom sink was dirty. The floor was still dirty and the bed was only partially made. On Monday….again, no service at all. On the plus side…. The dining room staff was excellent along with the morning breakfast.

Terrible. Called earlier in afternoon to let them know we would be a late check-in and was told that was fine. Arrived around midnight and there was a sign at front desk with my name stating they were overbooked and my reservation was canceled. No phone call or notification this had happened. I would never attempt to stay here again. Horrible experience.

I asked them to please clean my room and clean towels. They didn’t clean, just threw away trash and not enough towels. I had to ask for an extra towel. The front staff was not helpful either. I also asked them to please make sure they cleaned my room and didn’t do it. I don’t recommend it at all poor front staff.

Overall stay was perfect, felt very welcomed. Front desk was a lot of help any time we had questions.

The hotel is well located, clean and beautiful. Also has great coffee. My only complaint is that because they were short staffed, we didn’t get our room cleaned until the fifth day of our stay. That’s why I gave four stars for helpful staff. This hotel should pay their staff better so they will come to work and take care of the guests.

great location to walk to restaurants and shopping, but also a quiet location.

The place where I met the one for me, forever!!!

Location

It was close to alot of things and very clean! The staff was helpful when we needed extra towels and things! The lady at the front desk was kind of grouchy when we would ask for pool towels.

Wonderful place to stay Extremely clean

Great breakfast, very clean, big rooms and all places in hotel Ventialtion sistem in the room was too loud using it during the night.

Staff were ok. We stayed for 2 nights and couldn’t even get towels and wash clothes for the second day. No extra laundry bags either . House keeping didn’t even refill body wash , shampoo or conditioner. Poor housekeeping if you ask me .

Very good

Well priced with excellent service and wonderful rokms

The room was very clean. The ac kept the room nice and cold. Everyone was a pleasure to deal with. I didn’t have breakfast but I did see a lot of people eating if that means anything. I’ve stayed here a few times and never had any problems or complaints.