Hotel Naples
About Hotel Naples
Located on Corso Umberto I, Hotel Naples features a top-floor breakfast terrace with panoramic city views. It offers free WiFi and modern rooms with air conditioning and a mini-bar. Università Metro is just 558 feet from the Naples Hotel, while Castel Nuovo and the San Carlo Theater are a 12-minute walk away. Rooms come with a flat-screen TV with satellite channels. The private bathroom has free toiletries and a hairdryer. The daily breakfast is a sweet and savory buffet. There is also a bar, a 24-hour reception and luxurious leather sofas in the lobby. The Beverello Pier of Naples Port is 0.6 mi from the hotel. Spaccanapoli is a 7-minute walk away. License Number(s): IT063049A1W4OXVCBB
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Location was good, same applies for room, but the breakfast is very poor.
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Rooms are a good size. Comfortable bed. Breakfast was awful. Cakes were dry. Not many options. Staff was not welcoming at all. Disappointing overall.
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The staff was very cordial The rooms were small, the bathroom as well. A family member was assigned a room were there was no toilet seat.
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The location is TOP. On walking distance to most sights in old city. The room was big enough, with comfortable bed. Also they gave me a room with a balcony, which was very lovely. Also breakfast was good. Had very unpleasant experience with all the stuff. Almost all of them did not hear about SMILE. They were trying to be short and sort of rude. And the most upsetting fact that happened to me was that I left my jacket at the terrace during my breakfast right on the 1st day of my stay. Next day everyone was swearing they have not seen it. And that they don’t have a camera on terrace. And they were suggesting me to report to the police instead of having camera everywhere in the hotel. Obviously someone from the stuff took the shirt. Hardly a guest would do it. It was very unpleasant so see their careless behavior. And no-one even said they are sorry. I was warned that I should be attentive in the streets of Naples. But I did not know I won’t be safe in the hotel too. Educate your stuff to be more polite to guests. I travel a lot, have been to 27 countries and over 40 cities. Your hotel stuff was probably one of the worst and spoiled my overall impression from your hotel and my stay.
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Everything was perfect Nothing to dislike
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Nothing
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Check out time 10:00 am
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Staff not exactly friendly but I found that throughout Napoli
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Breakfast was fabulous!!! Great staff!!! Nothing
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After a walk in Napoli it was very relaxing place to stay
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Room met my needs. Very happy that I was not charged for the declared taking of a bottle of water from the mini bar, that was very welcomed. The safe in the room was an added bonus. The room was very warm although I turned down the air conditioning, it went backup. Although not majorly important, I did not expect to see cracks around the toilet tiles and also cracks along the shower tray. Not a negative effect on me, but a bit more maintenance would have enhanced the rooms presentation.
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The location is good The air conditioning was not working in the whole building and the reception guys didn’t tell me the truth from the first time but they said go to your room and we’ll switch on for you and they didn’t do Also no internet connection or too weak
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Good breakfast very well arranged It would have been better if there’s a kettle to boil water or make tea or coffee.
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Very good
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Very good
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Location was great and very close to everything in the city. Nothing
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Exceptional
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Very good
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Bathroom was big. Location is perfect Very small room, the view to the wall. Breakfast very poor for 4 star hotel. I would give max 3 starts to this hotel. For Napoli the cost is really high.
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Exceptional
