Extended Stay America Suites Nashville Airport Music City

Good

The staff and location The place is in desperate need of a remodel or renovation

The room was not as advertised. Air conditioner was broken, kitchenette plumbing was exposed & the overall environment was not inviting.

Exceptional

Minimum 25 characters. Minimum 25 characters.

Bad

Everything Nothing

People Nothing

Exceptional

We arrived late after a long drive and no staff were present in the office to help us check in. We used the phone provided outside the office to call for help and we could hear it ringing inside. Nobody ever answered or helped us so we had to go to a different hotel.

N/a Room was disgusting. A layer of dust. You can see where the control was sitting. Carpet Floor wet to the touch - was not vacuumed. Sofa had construction dust. Tub had construction dust and debris. Property said it’s non smoking but lobby smelled of smoke. As well as stairway had smoking approval. Mirror had tooth paste. Bathroom skin had make up. Sheets had stains

Close to the mall! Quiet. Clean

People out in the parking lot smoking marijuana and people out walking all the the parking lot and hanging around their vehicles. Hard time finding room. My wife and I DID NOT feel safe. Will not recommend

It was safe. The floors were sticky and carpet was dirty. Everything else was clean will definitely stay again.

Quiet location and the Friendly Neighbors When I first got there it was spiderwebs everywhere and Ants In the window and Lent

The hotel is really convenient to downtown. There wasn’t a lot of amenities. I had to ask for a coffee maker.

The room was as clean as it could be. This property needs updates. You could tell the water damage and repair in the room but appliances and bedding was clean. The area was quiet. Most of all the staff was very friendly.

Exceptional

Avoid avoid avoid

how fast they gave us our room and even upgraded it walking inside the room smelled like cigarettes, the bathroom was horrible from seeing 1 roach to seeing two the tub looked as if it wasn't cleaned well. the floors needed sweeping and the sheets had hair inside.