TownePlace Suites by Marriott New York Manhattan/Chelsea

Everything shown in the pictures are exactly as it is. Everything was perfect, from the staff to the rooms, atmosphere and amenities. We were not disappointed, will definitely come here again when visiting the city again.

It's a typical case of a business run by accountants - they have forgotten it is about the experience - while they penny pinch and look for cost efficiency. They need to employ some Hoteliers and put the accountants back in their box. The breakfast was average at best - the staff at breakfast were like zombies - said nothing - glazed stare - no smile - no hello - clearly not happy in their work. These are your biggest asset - look after them, manage and train them. Conclusion. - I am sure you could book much worse. Great location if you can get past the plant sellers blocking the street with their wares. Great for subway - or walk to lots of major attractions. Breakfast will save you some money but average quality, staff are lacking some training and a smile. Avoid room 1310 with the industrial aircon!

The view we had was beautiful. They accommodated us for our anniversary and were very sweet. We had no issues staying here and we definitely will stay here again.

Very nice hotel in a great location. Comfortable rooms and easy access to food, transportation, etc.

Stayed here during our honeymoon. Had a great time and would definitely stay here again.

Convenient location. Comfortable hotel.

Clean with Small Refrigerator Microwave Etc Quiet Too !

The stay was wonderful.

Great location for us because we wanted to be on the 1 train which is at the corner. Very small rooms but you do get a little kitchenette (fridge, microwave, toaster, sink and all the utensils and dishes. Elevators are very slow during the busy hours. We skipped the crowded complimentary breakfast but got the coffee and walked up to the corner on 6th and got great bagels. Friendly staff and clean hotel .

Small bu

Nice

👌

Convenient location, rich breakfast, and enthusiastic staff.

The location is especially beautiful, right on the flower street, with a gorgeous view the moment you step out of the gate. It adds so much charm and makes the stay feel even more special. A special thank-you to Walter, who truly made the experience exceptional. He was professional, friendly, helpful, and went above and beyond to make sure everything was perfect. People like Walter are the reason guests remember a place and want to come back. I would gladly stay here again and highly recommend it to anyone looking for a great experience.

As an example, I got a room with a “king” bed. It was at best a queen sized bed. At checkout I mentioned it to make sure I wasn’t overpaying for a room I didn’t get, and the attendant said “yeah they’re just what the hotel considers a king - probably a queen actually.” Rooms are small too but hey it’s NY, so no issue there. Nothing horrible, nothing great. Fine hotel to stay at.

Amazing area and view staff was amazing property was beautiful

Small room, feels like living in a matchbox

My only criticism is the elevator situation during the morning hours. Since many guests are either heading out for the day or going to breakfast at the same time, the elevators become extremely crowded. Waiting for an elevator could take up to 20 minutes, which was frustrating and felt like a significant waste of time. Aside from that, the hotel provided a comfortable and enjoyable experience.

good location, good design of small room space

Great location from Penn Station and madison square gardens /time square and koreatown. The area is surrounded by flower shops so its a garden district. Xavier at the front desk was really friendly and helpful.