Sheraton Norfolk Waterside Hotel
About Sheraton Norfolk Waterside Hotel
As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment. The Sheraton Waterside features fresh guestrooms boasting soft blankets, cozy comforters and crisp sheets. Enjoy a restful end to your day in the Sheraton Sweet Sleeper bed. Feel reenergized after a workout in the complimentary fitness center or browse the unique regional gifts at the gift and supplies shop. Sheraton Norfolk also offers a knowledgeable concierge service.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
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Staff excellent and professional in all aspects. Property was adequate and could stand updating in the furnishings e.g. chairs peeling etc
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Passable
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Location A bit outdated. Did not honor my request to have higher floors for harborview rooms on higher floors even though emailed way in advance. Ended up in room by elevator with an old door that was hard to close. Poeer went out for 2 jours sr 2am
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Good
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Needs to be updated.
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Good
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Very good
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Water views and staff were excellent Only valet with acception of a parking garage near by that it was a bit of a walk. The walk can be done by the river which made it enjoyable.
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Poor
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Room Location Check in staff Room A/C needs a tune up. Was cooling down room fast enough. Gave valet my keys while I was checking in. He drove my car so hard around the circle I heard it in the lobby. I have a dodge scat pack. I almost punched him in his mouth but my wife talked me out of it. Things like that causes unnecessary problems. Medium height dark skin guy with dreads. Will never give valet my keys again. I’m sure you can play the video back and see him in action. He needs disciplinary action.
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What a beautiful hotel. The staff was very friendly and helpful. The room was very clean too. We enjoyed the morning breakfast a lot. All the delicious food was fresh and hot. We definitely will stay at the Sheraton again on a return trip.
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Very friendly and helpful staff. Nice views!
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The location It was expensive for what it was and the bathroom tub was dirty and the tub head was loose. Also expensive stay and had to pay for parking too
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staff was great, especially the vallet.
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hotel was fine as well as the staff and amenities. Could use some sprucing up, some places looked a bit worn
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Exceptional
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The location was great and the staff was very accommodating. The general manager Jamal was extremely friendly and helpful.
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Nice waterfront property.
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I really appreciate their accommodation for my stay. I ended up arriving later than planned and I didn’t call ahead of time. Although my reservation got canceled they were able to reinstate my reservation and I got a room for my stay
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Good
Frequently asked questions about Sheraton Norfolk Waterside Hotel
Does Sheraton Norfolk Waterside Hotel have free Wi-Fi?
Does Sheraton Norfolk Waterside Hotel offer parking?
Does Sheraton Norfolk Waterside Hotel have meeting spaces, conference centers, or conference rooms?
Does Sheraton Norfolk Waterside Hotel have a fitness center?
Where is Sheraton Norfolk Waterside Hotel located, and how walkable is the area?
What's nearby
- Norfolk Airport 6.0 mi
