Wyndham Omaha / West Dodge

The room was not clean at all. They hadn’t dusted the furniture on the top & to make it worse inside the drawers haven’t been cleaned out. And the floors were disgusting and sticky & hadn’t been vacuumed in awhile. they never have clean towels available, and they never take out your trash& if you lift up your trash sack in your trashcan, it should be lined with another trashcan liner. Instead, the bottom of the trashcan is horrifying and disgusting. That will make it’ll make your skin crawl. Also the bathroom was disgusting. The floor was gross. I had to scrub it so me and my girls could go to the bathroom in there and shower. The bathroom mirror is broken & there is rust dripping from the shower ceiling and the sink in the bathtub do not have plugs to fill them up with water. We also run out ofrun out of hot water all the time. It’s so gross in the sign for the hotel is about ready to seriously fall over and it’s huge. It’s very unsafe and there’s a glass all over the parking lot and they’re supposed to be ice on the first floor and they don’t have ice on the first flooronly on the sixth, which is a huge inconvenience and the front desk people are extremely rude. The only only one nice guy that works here and they do not care if their Hotel is falling apart in grow still turn around and yell at you instead, it’s horrible big mistake ever coming here.

Hot water was non existent, asked for assistance and received nothing. Im very easy to please a comfortable clean bed and a hot shower. Stayed 4 nights and had 1 hot shower.

2 out of the 4 nights we had no hot water and made us move rooms. Staff proceeded to tell me if I didn't like it I could leave. They then had to inspect my towels each day before we got new, because if they were stained I would be charged. They ran out of breakfast and didn't replenish anything. There was no air conditioning in the lobby. It was definitely a bad experience. The air conditioning in the 2nd room made everything damp and barely cooled the room. Once the Manager returned and I talked to him, he did refund me 2 nights.

What was good about the hotel; location, kind staff, easy check in, clean lobby, clean rooms, no bedbugs. What was not good? No hot water for the rooms above the first floor (“new boiler”), ice machine didn’t work, food left in the microwave, holes punched in the walls, hotel had a wet musty smell and some carpets felt damp, some fridges didn’t work. Police were called to the property two nights in a row. Other than the nice lobby (showing the hotel was once a worthy Wyndham property), the whole place could use an upgrade. We won’t stay here again, but at least we can look back and laugh as this stay becomes part of family legend.

Did ask about credit card use, just charged card on file. No pool towels. Same breakfast everyday, change up main selections offer scrambled eggs and bacon. Our daughter got a room and one plug was melted, no one should have been in that room until plug repaired. Ice machine only worked on one floor. Staff didn't listen to complaints. Bed not comfy.

they didn’t give me my money back

No había agua caliente pero el desayuno espectacular la limpieza y las atenciones del personal son inmejorables

My room was in horrible shape. There were stains on the carpets, holes in the curtains, the ceiling was chipping, and one of the outlets was black. The main lobby is very nice but everything else is not well maintained. When I brought up my concerns to the front desk, I was told that I wasn’t charged an incidental fee but I was in fact charged. The pool never had towels to use.

The lobby looks decent enough at first glance, which is probably why they keep the doors to the actual hotel closed — for good reason. Step inside and the illusion immediately collapses. Our room wasn’t vacuumed. The elevator inspection tags were from 2022. The air conditioning didn’t work, leaving the room stuffy and uncomfortable. But the worst part was the disgusting state of the room itself. The bathtub was covered in foreign substances that were clearly not from us. There was a used towel hanging on the back of the door that definitely wasn’t ours. In a two-queen bed room, we walked in to find only one clean towel. Just one. When we complained and requested housekeeping for a proper deep clean before we left the next morning, we were told they don’t provide daily housekeeping. They offered to bring clean towels in the morning, but couldn’t even do that the same evening because — according to staff — the entire hotel had run out of clean towels and sheets. Let that sink in. This isn’t a “bad day” issue. This is systemic neglect and unacceptable standards for a brand like Wyndham. The room was embarrassing, the service was apathetic, and the value was nonexistent. We’ve stayed at many Wyndham properties over the years and this drags them all

Do not recommend staying here. Property is in need of renovations. Room could have been cleaner. Stains on carpet and bedding.

The room was clean except for a big chunk of hair in the bathtub and some smear on the lamp post. The lobby did not have air conditioning, and the water heater had quit working. We stayed for 3 days and out of the 3 of us only 1 got a consistently warmish shower. Waiting to be contacted by a manager. Not the best breakfast choices, but everything was edible.

We don't like anything about this hotel is really bad. Pictures are good that that is the reason we booked this hotel but is extremely bad. We don't like anything about this hotel, very dirty and filthy

The hot water was not working the evening we arrived. It was intermittently working the next day between hot and freezing cold. I asked for a discount due to the inconvenience and the staff was very rude. I did not recommend this hotel at all!

Room had roaches, no hot water, no vending machines after 10PM.

We walked in to our room to blood all over the floor, stains on the wall, and glitter all over the couch. We immediately checked out and were told we would receive a refund. When I called the next day they lied and said there were notes that another room was offered. Expedia had to call and negotiate the refund. The parking lot is also full of crackheads. Do not stay here.

It was closer to the venue i attended No hot water

Also disappointed on orbits they have very different reviews than google.

no hot water no hot water

The staff was helpful and polite There is nothing I that bothered me enough to complain about. Everything was was just fine.

Room service does not offer new towels unless requested at the front desk, or take out the trash during your stay at all.