Four Points by Sheraton Orlando Convention Center

Bed was comfortable. Very spacious room.

Very good experience overall

Just beware microwaves and mini fridges are not in most rooms.

Room was not cleaned every day and when it was.it was around 4 or 5pm

The staff, everyone of them, were the friendliest ever!

The rooms seemed a little dark and the shower easily puts water in the floor due to its design. The shower itself was good, but very little keeping water off the floor. Overall I would stay again. Walking distance to OCCC and SeaWorld. Staff was very good!

Laundry facilities gross and not working well. When was the last time anyone cleaned out a washer or dryer?!

Beautiful lobby, pool, and bar. Room was a little outdated but perfectly fine. Would stay again

Need to have complimentary breakfast

We stayed for one week and experienced several service issues that significantly impacted our stay. For the first two days, our room was not cleaned at all, and we had to contact the front desk to inquire why housekeeping had not serviced our room. On another occasion, we returned to the hotel around 4:00 PM and found that our room had still not been cleaned. In addition, the refrigerator in our room was not functioning properly. We reported the issue twice during our stay, yet no one came to inspect it, repair it, or offer us an alternative room. We also received no follow-up communication regarding the problem. Another issue was the extremely poor water pressure in the room. Even though we were only on the second floor, the water pressure was so low that showering was inconvenient and uncomfortable. These problems were brought to the attention of hotel staff during our stay, but little was done to address them. We chose your hotel expecting a certain standard of service and comfort, and unfortunately, our experience fell well below those expectations. Given the multiple unresolved issues throughout our stay, I believe some form of compensation is warranted. I would appreciate your review of this matter and your consideration of an appropriate refund or other compensation for the inconvenience we experienced

This was an affordable and great place to stay! The staff was super friendly and helpful! Bar/kitchen staff was friendly and food was delicious.

I have stayed here a few times, its a basic hotel for the price, its in need of a renovation soon.

There needs to be safety handles in the walk in shower. Tile floor is slippery.

AMPLIA HABITACION. MUY CONFORTABLE.

Location Nice place

All was good

Nowhere near what the pictures present. Showed a walkin shower but that was a lie.

First of all, all of the staff was incredibly friendly and my husband and I enjoyed that. We ate at the restaurant three times while we were there once for breakfast two times for dinner. The food and drinks were great and a nice convenience to have right in your hotel. We also used the laundry room and was adequate. The only very slight negative was that the hotel itself could use some updates. While everything was kept clean. The carpet in the hallway seems to need some renewals. And the floor in the bathroom shower in our room had noticeable wear and tear. However, some of that is being expected being this is a great family hotel in Orlando. This did not stop us from enjoying our day!

I didn't go to the bar; I don't drink alcohol. I had one breakfast at the hotel. It was expensive. I went to local restaurants for breakfasts for the rest of my stay. I really miss the perk "breakfast included." I had stayed at this hotel before and breakfast at that time was included.

Very friendly staff