Hilton Garden Inn Lake Buena Vista/Orlando

The breakfast rate was reported to be $15 but I checked the checkout report and the amount was $25.

The air conditioning in the lobby wasn’t working so it was warm and muggy. The air in my room would not cool lower than 74’. I reported it to management but it was not fixed. The breakfast was mediocre. I’m disappointed that this hotel has the Hilton name on it because I expected better than this. They also charge $27 for overnight parking. Location wise it’s good near the I-4 with many shops and restaurants nearby. I didn’t visit any of the amenities to comment about.

The pool area was great!

Very good

The room was straight

Upon arrival a lot of broken items. Ice machine on our floor was broken . Never did locate the pool area . Side doors unlocked 24/7 definitely get what you pay for unfortunately.

Found what looked to be a mosquito in my bed under the pillow and the toilet paper was messed up (looked like someone pulled too much and rerolled it), the hook on the inside of the bathroom door was coming off - didn't see it originally when I put the towel on it and it started pulling from the door. Customer service was fine, didn't seem like they wanted to be there. Room itself was clean besides the things I mentioned at the beginning. Parking is $27 a night which I understand because of the limited space but I would have liked that mentioned somewhere (the actual price) Good location, quiet, and easily accessible. I got what I paid for which is fine with me

Good

Clean room, grest staff.

Superb

My stay here was excellent. made a last min reservation and couldn't be more grateful for the helpful front desk clerk. if I had to criticize anything id say the shower water pressure could be a bit stronger, other then that my stay was amazing.

We stayed less than 30 minutes before leaving. The room smelled bad and appeared dirty. We were also surprised by an extra parking charge. Despite leaving almost immediately, no refund was offered. Very disappointing experience and not what we expected from Hilton Garden Inn Lake Buena Vista/Orlando.

Room was clean. I just didn’t expect to have to pay $27 a day for parking nor did I expect to pay $15 for continental breakfast buffet. This was the first hotel I have stayed at and they charged for breakfast. So of course we didn’t eat breakfast there.

I just wish there were restaurants at the property. There are three properties adjacent and none had a restaurant.

Clean

We arrived after midnight, tried to get into the room and the keys would not work, had to go back and were told we had to wait because they were doing an audit at 2 in the morning, after waiting another employee let us in with a master key. The room smelled like mildew

Muy limpio

They were very nice & helpful! Had to leave early for a family emergency & they were very accommodating! I just wish I could have gotten the funds back for the night I missed…thanks!

Nothing about it at all Everything why am I paying to park why am I paying to eat breakfast

Love it nice Hotel, close to parks great breakfast great staff 😎