Homewood Suites by Hilton Lake Buena Vista - Orlando

Spacious, Breakfast Buffet, Nice Employee's

Excellent from the moment I walked in until I left. Clean, nice room that had everything I needed & more. It was the staff though, they were amazing. Any time I’m in Orlando, I’ll be here.

The only negative aspect was the parking fee. Paying $27 per night for parking felt excessive, especially for hotel guests. In my opinion, parking should be included or at least offered at a lower cost. Other than that, we enjoyed our stay and would recommend this hotel for its comfortable accommodations and convenient location.

Everything was great. Only part that is annoying is you can’t communicate with the housekeeper they don’t speak English.

👍

Clean and spacious rooms. Good breakfast offerings

En la compra decía que estaba incluido y no

The staff are really nice. They had a little mishap upon check in and the front desk lady was really nice and corrected their mistake. Breakfast is amazing!

Staff was helpful

I was there for 5 days with my family and the housekeeper never cleaned the room. And they also never changed the towel. The first day when I came, my room didn’t have towels. They didn’t come to pick up the trash either and we had to do it ourselves.

Waited over 2 hours with no guarantee of a paid room booked because of lack of employment training followed by technical issues.

It was newly renovated, very nice. Don't get a room facing I-4 very noisy, bathroom sink needs more water pressure, parking is $27 a day, pretty steep but other than that it was very good.

Great hotel !!

Staff was great. But everything else fell short. No room carts, ants all in the suite, toilet not working and shower and room wall both had holes. The beds were way too soft. The breakfast only good part was the make your own waffles everything else was hard or poor tasting .

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The staff was great very friendly and helpful will definitely stay there again

Great

Room was very clean and spacious. Enjoyed my stay there!! Lots of places to park.

The check-in was easy to do and the entrance to the hotel was very clean everywhere. The breakfast was good but the hot food was sometimes a bit lacking and strange choices,( pulled pork with chilli). We originally booked a king room which we found out on the first night is right next to the busy I4 interstate road and sleeping was nearly impossible! We found out that most King bed rooms are on this side of the hotel, but the receptionist found us a spare queen room facing the other side of the hotel and was very quiet overnight. When checking in we found out to our surprise, probably our fault for not checking, that there was a $27 parking charge per night which we thought was excessive and I said so at the reception so they managed to drop it down to $15. When booking a stay in Orlando again I will definitely be looking at the parking charge and look where it is free parking.

Hallway so hot you sweat getting to the room. Pool area filthy, hot (cold tub) useless. I came from a Homewood 9 day stay in Port Richey, Fl. , the difference was night and day. After Orlando Im done with Homewood