Sleep Inn And Suites Pearland - Houston South

Everything was so good Nothing

Very good

Good

It was clean

Excellent service and wonderful staff!

Exceptional

Passable

Bad

Exceptional

Superb

I like clean room and I like the breakfast

Exceptional

Exceptional

Celan room

Clean, safe, and in a good location. It only took us 20 minutes to get to my appointment on Tuesday. Everything was great.

Fast and easy to get in rooms Air conditioning

Passable

Price and location

My experience at Sleep Inn was not that great. I booked a room with two beds. Everything was OK until I arrived to the property and learned once I got into the room that the room was connected with another room. I was not told about that at the front desk when I was given the room key. They did give me another room on the first floor. That room was OK until one of my kids went to go take a shower and there was a roach on the tub. I went to the front desk to let them know about the roach in the room and was told that is was odd because they did not have any complaints about roaches before. Then we were moved to another room on the third floor. It was OK until we decided to use the microwave. It seems anytime we used the microwave or had food out baby roaches would come out. I have pictures and videos of the roaches. I just fill like me saying that our room having roaches was being dismissed because they did not have any other complaints. Also I fill like the hotel could use a upgrade. I was not satisfied with my stay and this was my first time staying at this hotel and most likely my last. Also I forgot to add that the breakfast was subpar. They had cereal but no milk. Also the waffle maker did not have butter spray to use with the waffle maker so the waffles did not stick. I told the front desk about that and all I was told is that they did not have any and that was that. But overall my stay not good. I left a day early because I was not satisfied.

Yes Everything was fine