Springhill Suites By Marriott Phoenix Downtown

Superb

Superb

Exceptional

Exceptional

Room and bedding met our expectations. Shuttle service to downtown area was helpful.

Very clean property, had a great fragrance throught the hotel. Convenient to downtown..friendly staff.

I like that the facility offered breakfast and the room was very clean. I did find that some of the staff felt overworked. They were helpful with the exception of the lady that went to the pool. I did not like that the pool was dirty, and as we were starting our day in the pool we were asked to have appropriate swimwear which my children did, also was asked what room number I was in at that moment I felt targeted that I was the only one being asked when there was multiple families in the pool. I asked the staff if she was going to ask everyone or just me and then she assumed that all 10 kids in the pool at that moment were mine when I only had four. She then proceeded to say oh they're not yours. That right there left me not wanting to go back. When I asked the staff for her name she refused to give it to me because she realized she had made a mistake.

Clean and nice nice pool

awesome staff great location fir baseball games

Quiet

I enjoyed the free breakfast and the proximity to Chase Field. Great hotel if you wanted to catch a game in walking distance. The free parking was also a great amenity.

Airport shuttle was very nice Above average breakfast

We had a great stay! The room was clean and comfortable.

Exceptional

I like that the hotel was clean, and the service are really nice. Just one thing only fix the phone number on your location because when I was trying to call the place the phone wasn't ringing and I found that phone number on Google Maps +16023079929

Passable

The stay was good nice comfy beds no complaints of my back hurting. The breakfast was pretty good for what it was. The staff was helpful had a couple questions and helped me out. I was there for a Dodger vs D-Backs games and the staff told us about the shuttle. The stadium is a close walk but during those blistering heat days the shuttle comes in clutch. Pool was not big not small had a hot tub but it was June. My only small complaint is that since it’s hot the trash guys come early in the am lol and the gardeners. I get it but man that woke me up. Overall good stay close to Chase Field all the cool hip bars are a mile away heads up.

Had a short 2 night stay but our room was very clean. The staff especially Luisa, Pedro & Jazmin were incredibly helpful and accommodating. Will be recommending to family & friends who visit Arizona.

Staff was great Breakfast was good Shuttle service was great They Didn't Clean the room Did not provide coffee Prices for snack were high, not reasonable

The stay was very nice and the room super clean. We had breakfast in the dining area that was delicious.