Extended Stay America Suites Washington DC Reston

No ice machine. Breakfast is just bars. Rude front desk.

We never saw the staff, even at the desk, except when it was check in, or check out, and during the 0100hr fire alarm which triggered the depopulation of the hotel into the street for about an hour.

completely bare bones - not even a coffee maker in the room. when i asked for one i did get one but no cups! very inhospitable

The toilet was backed up all 4 days I was there. The TV kept turning off every 10 seconds. The smoke detector decided to randomly go off at 2 in the morning because the room next door to me were smoking weed. 2 guys were in the courtyard fighting and also woke me up and about 8 police officers had to come arrest them as they were yelling and fighting. I did NOT feel safe as a lone female traveler this time.

Went to hotel and the check in person never showed up after 40 minutes gave up. There were 6 of us waiting in lobby. The place was dirty and run down. Stay away.

The room and bathroom need a bit of love. Otherwise a solid stop while I worked and waited to move into my apartment.

Place was so dirty with some kind of bugs roaming around in the corners. Bathroom was do dis functional . Faucets were spilling water to the sides. I found a small roach as well. I would not recommend this place to families and kids.

It is close to Reston center and most businesses you need to speak with. There is also close walking distance to eat. No hot water for Shower, Room had a unpleasant oder, There is nol breakfast, Only coffee and dry small packaged muffins. As for muffins, there was only 2 or 4 available. Holidayvinn is also close by but more expensive, but at least you get a free real breakfast. Pricing is overpriced for what you actually get. Will never stay here again.

Clean room. With there was an elevator walking the stairs with luggage is hard.

Room was outdated, paint on wall coming off. Restroom ceiling was falling apart and landing in the sink. Ceiling above bed was separating from ceiling. Floors were really dirty. Needs major cleaning and updating.

Absolutely low budget and scary place to stay so unless you are desperate do not stay there. The property is very run down, the staff is not helpful and miserable, the rooms are horrible. This seems to be some type of halfway house for transient or homeless which is not a bad thing however there are obvious drug activities going on. The rooms in the back of the hotel, where I was supposed to stay, had grills outside the doors where people were gathered like it was an apartment dwelling and they were drinking, smoking, and it was not a safe feeling. A lot of cars in the parking lot with people coming and going and it looks like they might live in them.

Felt dirty. I should have lowered my expectations. Staff was nice and friendly but this is definitely a budget motel.

The place was in ill repair. Many things in the room did not work. There are many folks living there that are loud and unruly at night, drinking and being loud late at night. It was sketchy the entire experience. Definitely would not recommend

Arrived on May 5th and the 2 gentleman at the front desk were very kind and helpful- we were told that the elevator was not working or that there was not one and needed to take the stairs. The next morning I realized I did not have a shower curtain- took 20+ minutes to get one and the ladies at the front desk were extremely rude and unwelcoming. Our room was dirty with food stuck to the counter, heavy accumulation of dust on higher items, no trashcan or bag in room, and stains dripping down walls. There was one muffin out for breakfast and coffee was bad. terrible look for Extended Stay America

Nothing. Maybe location. The room was not clean or prepared. They don't accept cash payments. There was no shower curtain. Staff were not helpful. For the money paid it was like a $80 motel room. I had 8 channels in tv nothing. One thing I didn't see is cockroaches but Iam sure they are there

Very good

Really outdated, overpriced, the bathtub was peeling and shower curtain was moldy. There was police there all the time for sketchy guests. Very loud at night. But the bed was clean which was a saving grace.

Location Roaches

Staff was rude! The hotel overall is old and wasn’t what I was expecting

Clean