The Westin Reston Heights

It was just okay. Quite outmoded. The elevator to the pool was broken and I had to use the stairs from the 8th floor. It was quite creepy. That made the fitness and pool area very creepy I didn’t feel safe. The pool area also didn’t seem fit for purpose. The hot tub was empty. The staff were friendly though.

Staff was very friendly and helpful.

The pool needs some attention. The elevator to the pool was broken and you have to take a detour to get there. There were no towels and the pool looked dingy and not tell maintained. The spa was also under construction

We would stay here again. Clean. Quiet. Good location.

Staff were super nice. Let me check in early after a change in flight got me there too early and I was exhausted. Hotel was soooo clean and nice! Loved our stay.

I wasn’t fond of location but the hotel was clean.

Enjoyed my stay!

Room was clean

We had an emergency situation and the stay at Westin was just what we needed to comfort us. It was a very clean pleasant stay. Thank you all for the comfort.

I thought the parking was a bit high, but I understand the reason for the charge. Also, I thought the breakfast were very nice and tasty, although they were a bit high, as well, but the breakfast attendants were not pleasant when asked questions. Thank you!

Everything was just fine for are one night stay

The parking was great, the hotel was pleasant and beautiful. The actual mattress on the bed was stained and the sheets were dingy/yellowish. I wipe the room down and it was a lot hair and dirt still there.

Everything was good but the only reason why I really choose this hotel is because my son wanted to get in the pool, and No one told us that the pool is under maintenance and you can't use it, at all I would off hoped someone would of called or email me informing me that it was closed temporarily

enjoyed the room very much. everything was great.

Pool And hot tub not working (one of the main reasons I booked this hotel) door fell off my closet, bedding had holes in it. Was a very expensive stay for such a worn out hotel. Staff were nice though. And gym well stocked and maintained.

Great stay and a great staff!

My go to spot! Great staff

Staff at the reception desk were very helpful. Thanks!

Quite and peaceful

Nothing really stood out, either positively or negatively. The biggest disappointment was that the room I stayed in didn't appear to have been remodeled. It had a very dated, old-school feel, which just isn't my preference. The bathroom could have used more attention as well—the toilet had noticeable yellow/orange ring stains, which wasn't a great first impression. The gym was decent but nothing special. On the positive side, the staff was friendly and welcoming, and the bar area looked nice and was probably one of the better parts of the property. Overall, it's an older-style hotel that may appeal to some travelers, but it wasn't quite what I was expecting from a Westin.