Diamond Inn and Suites

It was walking distance to Wawa. The air conditioning didn't kick the way I wanted it to at first, but I had to give it time eventually. Shower worked the same way. It was lukewarm.

Quiet, well maintained property, helpful staff. Ac worked good, hot water was hot and the check out process was quick

I guess you get what you pay for

ready

Loose handle on shower controls. Could not get hot water out of it.

Bedspreads and sheets should be replaced for n̈ew.

Clean room. Very convenient, affordable.

I always stay here when I come Richmond va

It was extremely run down and ghetto. Loud music blasting next door at 2 am. Room was dirty, water damage on walls and ceilings and just down right nasty. Only plus side was the kid at the front desk was very nice.

Tv control didn’t work Expensive for disgusting conditions of inn Tub area looked disgusting Ac unit coming off wall, stench in room

The hotel is in a bad part of town. Although the room appeared clean, the decor and feel of the room was straight out of the early eighties. The walls are paper thin. We experienced multiple rooms with fighting tenants and some with "loving" tenants. My son and I were immediately approached by someone, whom appeared to be on drugs, asking for a cigarette, and were asked for money the next morning. If it werent for the 9 hours of driving we had just accomplished, I am not sure either of us would have slept.

Yes

Our room was relatively clean. The bathroom definitely could have used some more attention. It was supposed to be a non-smoking room but still smelled like smoke. Our room neighbors were having a fight around 4am Check out was quick and easy

Staff was good, room was disgusting, very dirty, mold and roaches everywhere.

Over priced for what it is

I had tried to call several days ahead of time to confirm my reservation, to no response. The room was dirty and smelled like cigarettes, the sink was leaking and there was a large puddle of water underneath it. Not a single surface had been wiped down or cleaned from the previous guest, the shower was dirty and tiles were falling off. My wife and I walked into the room and immediately walked out to find another hotel to stay in. A refund would be kindly appreciated.

Dirty and lots of predatory vagrants lurking about on grounds

Check out is at 12 noon . I came to my room to gather my thinrgs and check out only to find that my things were being shoved into a black trash bag from the maid. It was 12:05 wich means they enterd my room before ģ

The only reason I’m not giving this a zero is I had a fridge and a microwave in my room. Also it was just and overnight stay. Also it’s false advertising on the sign saying rooms were newly renovated. Room looked worse than a hotel room in the 70’s and the whole hotel including registration reeked of smoke!! I wouldn’t recommend staying there unless it was an emergency situation like your car broke down and you needed a place to sleep.

The room was very dirty and the fridge did not work and it smelled very bad because of the time of night it was when we arrived we just stayed but would not recommend to no one you should take this place off your list of places it makes hotel.com look bad