Howard Johnson Hotel & Conference Center by Wyndham Salem

Dirty bathroom and paint falling off walls

It was available for the dates we needed We didn't get refunded for last night we weren't there. No TV channels to watch at all.

Highly recommended

First night, we were first told there was no room for us. Then, after arguing with the staff, we we’re knowingly placed in a room with one bed, a strong foul odor and a water leak in the bathroom with an inch of water standing in the bathroom floor. It wasn’t until the 3rd night that they moved us out of the foul-smelling room into the room we paid for, which was a room with 2 beds. After that, our stay was fine, but not great. I will not stay here again. In the future, I’ll be looking for either hotels not run by Wyndham, or an Air BnB.

If you're looking for peace, tranquility, and a breathtaking view, this is the perfect place to stay. The scenery alone is worth the visit and truly steals the show. The rooms are clean, comfortable, and equipped with thoughtful amenities like an ironing board and hair dryer. The layout offers a cozy living room area separate from the bed, creating a welcoming space to relax. The décor blends a charming vintage feel with modern touches, giving the room plenty of character. Overall, the stunning views are what make this place unforgettable.

Quiet

The views were great, and the staff were as helpful as they could be with limited staffing. The rooms smell of stale smoke even in the nonsmoking rooms. The door locks didn’t work, so we couldn’t access one of our rooms and had to be moved around to 2 other rooms. The beds were not very comfortable. The paint was peeling in the room and even worse in the bathroom. The carpet was old and fraying in places. There was only one person at the desk to help guests, so check in took a while. When the door locks didn’t allow us into our room, I had to wait in the line again to get help. I felt really bad for the employee at the desk that had to deal with extremely upset guests over a third party payment. There was not a manager that could assist them.

The best thing about this property is the view! Amazing view! No frills, but they price it right. Right on interstate 81, which makes it easy to get to Virginia Tech for a game when you can't find anything closer to Blacksburg. The people at the desk are very friendly and ready to help!

The room was clean and bed comfortable. There was no hot water and no breakfast at all.

Wesley, the staff was very helpful. Even in the midst of a lot of confusion and poorly scheduled, double scheduled stays.

Beautiful views of mountains from hotel and hotel parking lot. Great photo opportunities for tourists. Very dirty and run down with terrible toiletries and no coffee maker or hair dryer in room.

I booked and paid for a room for Friday evening, May 15th at the Howard Johnson Hotel & Conference Center in Salem Va. . When we arrived at the hotel approx 5:15pm the manager/owner would not release the room to me. He was the rudest person I have ever dealt with. He said I needed to call you at hotels.com to get you to release the funds, he absolutely said this was our responsibility. I did call your number at least 5 times and could not get a live person even though we waited on hold for at least 15 minutes. We did offer to pay directly, but he wanted his "today" rate which was over which was 3 times higher than the reservation rate. At that point we knew that we were getting scammed, classic case of bait and switch.! Needless to say, since it was Va Tech Graduation weekend, no other hotels in the area were booked solid, we had no other choice to return home. I am missing my granddaughter's graduation today. How absolutely horrible!!! I will never use Hotels.com again, and I would like my $$ returned.

This hotel is for people who needs something for the night while traveling. Room smelled disgusting. Didn’t book for breakfast and thank god😂. Never staying here again and won’t recommend to anyone. Front desk personnel were nice. That was the only good thing about this hotel.

The free breakfast was also disappointing: only boxed cereal, no yogurt or eggs, and the waffles tasted like cardboard. The staff were courteous, but I was very uncomfortable when an employee offered to rent me a room “off the books” for $220 cash. It did not feel legitimate, and it made me nervous. The room had maintenance issues as well. The toilet handle had to be held down for several seconds just to flush. Another concern was that the back side of the property appeared to have long‑term residents living there, which made the environment feel less like a motel and more like a residential complex. This added to my discomfort. Overall, while the room itself was acceptable, the condition of the property, lack of basic amenities, questionable staff behavior, and general atmosphere made the stay uncomfortable. I would not choose to stay here again.

Nothing. Refused the first room offered it was so bad. Carpets were horrible. Paint on walls was peeling. Furniture was beat up and falling apart. TV did not work. No connection. No batteries in the remote.

I would not recommend this place to anyone! This hotel needs a complete remodel!! The bathroom sink was clogged, door key did not work after the first day, the continental breakfast is a joke, and the room could have definitely been cleaner!

There are no words to describe this place except it should be shut down

I did not stay there. The room was dirty (the sheets had stains). The TV did not have a plug and the dresser drawers would not open.

Close to highway, you can hear the cars running all night. Hard to fall asleep. Good price if you just want to spend a night as a stop. Breakfast has very limited choices. Not appealing to have appetite.

Passable