Econo Lodge Inn & Suites Downtown San Antonio

Do not stay here! Not only was our room filthy and reeked of mildew, the sofa and bedding was stained. They charge $25 for early check in and $10/day to park. Expedia didn't give a refund, nor did the hotel. TERRIBLE!!

To be honest I stay at a lot of so-so hotels and this one was one of the worst. Being charged to park is simply unacceptable.

This place is false advertising pictures on y’all’s website that do not look the same when we get to the locations.

Horrible

Horrible

Horrible stay

There is now a $10 per day charge for parking.

No swimming pool 😭

Room was great and convenient to SA attractions

My complaint are first World complaints!!! the room should be cleaner! The service was amazing!

Consumer Complaint Form which the Texas Deceptive Trade Practices Act will make sure that doesn't happen again to someone else with this bait and switch tactic being used at this motel.

HORRIBLE BEWARE ! My crew stays in hotels while traveling to job sites. I personally book all rooms and have done so for years. This hotel charged a fake $10 fee and tried to disguise it as a parking fee. The real reason is they attempt to recoup the lost percentage taken from the online booking fee. I was asked not to book through the online reservation but rather me go directly through them. When I refused they waited till my employee which traveled with his wife and 4 month old baby left the hotel for dinner to lock them out and demanded the $10 fee and a new deposit they refused to allow them back into the hotel until I paid. Mind you my credit card was on file for any incidentals but demand a card number or cash from the young couple while threatening them with the police. In this day when the police have more important things to deal with stay away from this hotel

Place was nasty and dirty. Property management did not want to take accountability for how filthy the sheets, smell in the rooms were. I did not stay and ended up booking elsewhere. The management did not seem to care about accommodating me or my family and did not care to even take a look at the room to address our concerns. These rooms aren’t even worth 20bucks a night and I got charged 120 a night.

Yes

They asked me for $50.00 dollar deposit in cash on top of the $266.00 just in case something is broken, even though it was refunded it was a surprise.The staff was very nice and helpful.

U

On Expedia it says free parking but when I got there I had to pay $20 for 2 vehicles.

There was a $20 fee for parking

Bad super bad 2 days no tv never fix the problem also fund dirty sheets and blankets inside the furniture toilet seat was broken never change linen or towels charge me 20 extra per day for parking and I don’t have a car breakfast area was disgusting the worse experience ever keep complaining and they just ignore me or have a bunch of excuses also every time I want to get in my room the key never works please don’t go there bunch of scammers and unprofessional I don’t know if I can say staff

Restroom floor and toilet dirty Room window curtain holding in the wall with a wood stick pillow cases looks so use dark beige instead white need to go to reception to be able to start air conditioning never again plus a 20 dollars parking come on really bad hotel never again