Holiday Inn San Antonio Seaworld by IHG

Staff was helpful and did everything the fix the issue. Will recommend this hotel.

Staff however were helpful and courteous.

Staff was very helpful and attentive. Property was properly maintained and clean.

love it

Room was spacious and clean. The furniture is beginning to show wear so will need to be updated sometime in the near future. For a family focused facility it was quiet and comfortable.

The hotel was clean, the free roll away bed is a great option for families. We ate at the on-site restaurant for dinner, the food was good and kids 11 and under eat free with an adult. The amenities are nice for kids, a pool and a billiards table. The staff were all helpful and pleasant. We will stay here again when we visit the area.

We enjoyed our stay at this Holiday Inn. It's located in a convienent area off the highway. The rooms were what you'd expect from a Holiday Inn, clean and comfortable. There is a little wear, mainly in the bathroom, but nothing bad. The Grill serves a good breakfast and dinner that are definitely worth trying. Both indoor and outdoor pools were clean. They provided towels on site. Finally, the complimentary shuttle to Seaworld was very nice.

responsive to customer needs, small parking or many events plus guests make it small

It was clean and the staff was nice. Old building with a lot of wear and tear. Smelled like urine Security kept following me around when I would go to my vehicle. They tried to charge my card before I arrived when I asked to pay at the property. You have to pay for breakfast even though they charge you way too much to stay here. I will never stay here again. The location is good and the bed was comfortable. Not worth a penny to stay here. People may be jaded by the name but don't waste your time.

Breakfast was good ,Teresita did a fabulous job helping us at Breakfast, room was ok,, great location Furniture needs touch ups or upgrade, hallway carpet needs and upgrade ,showers by the indoor pool needs a lot of maintenance the entrance by Roger st needs to be open,ice machine I ne at 2nd floor didn't work

Rooms were clean and neat. Swimming pool was also great both my boys had a blast. We had breakfast prior to our departure to Seaworld. The only thing I'd complain about was that I had asked for a refill of coffee and never got it. Almost felt like I was forgotten even though the server was able to refill the two gentlemen sitting next to us in a short of time when I heard them request more coffee. Food was great, my kids loved it. Although they were a little upset there were no pancakes they still enjoyed thr fruit and bacon that was available and eggs. Cost is fair with all that is included. I definitely see myself coming back again with the kiddos at some point. I will also say I'm very thankful that even thought we had checked out in time that we were still welcome as guests when we got back from the park to change in the bathroom and pack up to go back home. Overall a great experience, my kids loved it, I had a blast spending time and making memories with my kiddos. Thank you all for making it happen and making it go smooth.

The location was perfect very near the facility where my husband had a medical procedure. Did not like that floors were carpeted and smelled like carpet deodorizer, bed very uncomfortable.

Pool Internet

It was extremely beautiful, nice pool and it is in a great location. It was easy to get to and get around .

Exceptional

great stay and great location.

Exceptional

Overall great experience. Will definitely stay again.

Pool Bartender service

Everything was what I expected it to be... N/A