Casa Santa Lucía

Convenient and quiet Nothing

Breakfast was excellent. The location is great and the property is very quiet. The lighting in the bathroom is very poor-impossible to put on makeup. The front door is always locked and the bell is difficult to hear. At times we had to beat on the door.

Property is like a museum with beautiful dining room and great breakfast. Staff was always smiling. Location was very central with great restaurants and shops close by. The room was large with comfortable beds nothing

The charisma of people. The beautiful decor One room was noisy

The hotel is in a great location, walking distance to most things. The staff at the hotel were all very friendly and helpful. Breakfast was delicious and an ice perk to start the day. The decor, each room having a theme associated with different regions of Chiapas, are very well decorated and designed. The rooms are all off of the central courtyard, so it can be noisy if you are in a room on the ground floor. My first night there, there were guests sitting in the common area that stayed up late talking loudly, and the small space between room and common area made for a sleepless night. Also the ground floor rooms on the street side are very noisy from traffic early in the morning. While the hotel is rated as five stars, the rooms could use a little love. The walls are scuffed from suitcases, and the wear and tear from guests os evident.

The love and care that was taken to make this a truly traditional boutique Mexican Hotel. That didn’t exist.

Wonderful stay! The hotel is gorgeous and conveniently located close to downtown. The rooms are beautifully decorated with local art and the staff’s attention was lovely. My husband and I went for our honeymoon and the staff’s attention to the detail in making our stay extra special was beyond. Thank you so much ! Specially to Daniel and Marco for being so kind at all times! They even decorated our suite upon arrival ! Nothing bad to say - my stay was fantastic.

It was beautifully decorated in a traditional Chiapas way, had very attentive and kind staff, and delicious breakfasts.

The Casa Santa Lucia is our favorite place to stay in San Cris! The rooms are beautifully appointed and comfortable. The staff are very friendly and helpful and breakfast is delicious! The location is perfect, walking distance from many restaurants, coffee shops, and stores. N/A

It is a beautiful hotel. Like a museum. The staff were extremely helpful. They made us box lunches when we went on tours. It is very close to the old town.

Grate place with warm welcome and helpful staff ?

Loved the whole concept of hotel. Quaint, warm, inviting. Felt like I was at home. Staff were the best. Beautiful hotel.

This is a lovely small quirky hotel. It is beautifully decorated. A full breakfast is included in the price, which was a bonus. The staff were very helpful. Reception is open 24 hours per day. Transfer back to the airport was cheaper through the hotel than through other travel agencies. The narrow winding staircase to the room that I had may be a challenge for some people (was hard to carry luggage up and down). The noise from the street was a bit intense at times - not only from traffic noise but from the firecrackers that go constantly during religious events / festivals.

Beautiful small hotel.

Casa Santa Lucia is a great hotel I would recommend to anyone. The hotel is beautiful and room was spacious, comfortable and quiet. The breakfast served each morning is a delicious sampling of Chiapaneca dishes. But best of all, the staff are amazing - super friendly, helpful and we felt cared for.

The Casa Santa Lucia is our favorite place to stay in San Cristobal! The beds are comfy, the breakfast is delicious, and the staff are friendly. The location is perfect too.

We stayed in the suite and it was well worth it had 2 fireplaces and a jacuzzi tub. Every night we’d ask the staff to build us a cozy fire and prepare a hot cocoa. Freddy was wonderful helping us with all our needs. The breakfast each morning was terrific and included a cappuccino. Good value. You have to ring a bell to enter. Which was a but of a hassle in the torrential rain storm would have preferred to have a code or a buzzer that let us in.

Exceptional

A nice quiet property. Great breakfast served. Bathrooms a bit tired but still worked well.

Friendly staff Good location, very central Beautiful room Good breakfast