Club Wyndham Harbour Lights

Great location for downtown things.

Superb

Exceptional

The staff were amazing, checking in on us to see if we needed anything. They brought our luggage to our room which was above and beyond great service. The room was great, very spacious and the bed was comfortable. The staff could tone back the sales pitches for the time share opportunities. I was unaware that this was a time share place and I purchased my own room for the two nights stay not realizing that I would receive so many phone calls to my room. We didn’t mind the first encounter when we got there which took out about 10 mins of our time before we reached our room, (we just got through a 3 hour drive and wanted to go strait to our room but we are very patient), however, the 3 calls to our room were a bit much. First call was to see if we needed anything which was a nice gesture. Second call was to see if we needed anything and if we were interested in timeshares. Third call was all about the timeshares and opportunities. It got to the point where we were semi dreading the next phone call because 1. It got annoying and invaded our peace and 2. We kept telling them that we were not interested. Now this was a wonderful place and we would love to come back because everything was exceptional but it was a little excessive.

From the staff to the amenities and the location, everything was wonderful. We weren't interested in the timeshare but we would definitely stay here again. The timeshare spiel the moment we walked in was unexpected, but they were still really nice.

Clean, fresh, nice ambiance, very competent staff (2 thumbs up to \

We had a lovely stay here. Trinity and Mackenzie were amazing and so friendly!

Great location close to all the great restaurants and bars. Rooms were very clean, large, comfortable. Great little kitchen area with fullsize fridge in the room. Firness center well maintained and nice. We will stay again.

The staff were very friendly,room was great very clean it was like a little studio condo had a stove fridge freezer, etc. The town is really quaint and a lot of good restaurants, my only complaint is there are so many homeless. The sidewalks smelled like urine in the mornings, and all the shop owners were squirting off the cement out front. During the evening, they were all getting their sleeping places and I saw some doing drugs. I heard sirens outside my window and police talking to all the homeless trying to get them off of the street. A lot of mentally ill homeless it was kind of scary at night, especially going solo. Somewhere in the middle of the street, screaming at everyone yelling obscenities. I definitely won’t go back, not because of the hotel but because of my safety concerns. They did have security out front 24 seven which was nice, but I didn’t feel comfortable going out at night.

Clean room and friendly staff, are is a little noisy and unsafe at night

Outstanding customer service, room was excellent, valet parking was outstanding. 5 stars.

Booked the stay (paid for in advance) and when my colleague arrived to check in, he was told there was no room for him. He was now on foot because Uber had dropped him off, he left trying to find another hotel and was mugged. This could have been avoided if the hotel was true to their word and provided a room that we paid for and still have not been refunded for.

I did not book a room at this property and was moved there at no fault of my own. It was a half mile further away from my convention adding time to my morning commute thru an unsafe and filthy streets covered with homeless.

Good

Great staff and service, amazing cookies when you check in and the cool gift bag with waters, really thoughtful of them for that. Great tacos a block away and lots of things to do all around.

Nice property. Great location.

Good

Good value!

Friendly staff, clean and I loved being able to walk down the street and enjoy the gaslamp district.

The homelessness takes the pleasure away from this beautiful place at night.