Town and Country San Diego

When we arrived at our room, the door was stiff and difficult to open, requiring considerable force to close properly. Afterward, my kids checked the bathroom and found trash in the bin. I called the front desk, but they told me they couldn't help since it was full. I felt pretty disappointed, especially since I had high expectations for this hotel. I believed it would be a great experience, but I ended up quite let down. The room wasn't as comfortable as I anticipated, and I even noticed it was somewhat dirty. Overall, it just wasn't our day. I don't remember exactly which part of the hotel our room was in, but I understand mishaps happen. I might give it another try in a different section of the hotel to see if there’s a difference. But overall, that day was simply disappointing for us.

Very nice location! Lots of amenities for kids and family friendly with multiple pools (water slide) and kids activities throughout the day with a couple restaurants, coffee shop, ice cream, etc. very fun time!

Our room was lovely. Some of the staff did not know where the rooms were located. And a 12 o'clock check out is now appropriate.

Kelly, the bartender at Arlo bar, was absolutely amazing. It was very understaffed she was just a bartender, and she turned into our waitress truly appreciate Kelly. Mike at the monkey bar was very attentive kind and took great care of us. Appreciate him.

Great beautiful hotel super kid and family friendly and the slide and pool super cool! The check in time was long but I think the World Cup and Father's Day weekend hope it's not this Long every time took us 1.5 hours to check in!

They charge you for parking then you need to scan your room key to get out of the parking garage. The room key wouldn’t work to let me out so I have to use my credit card. It was charged additional $72 for exiting the garage and I am still fighting with them to get that refunded. Overall this place is terrible. Rooms are old super busy and loud.

Pool is full of kids...I understand it's a family resort, but the other Regency Pool doesn't have a spa, so you have to deal with the partying crowd and lots of children squealing and splashing if you want to sit in the hot tub. They have kid's movies in the pool from 8-10pm so no real opportunity for an adults only, quieter swim in the evening either. We skipped swimming all together. I think they showed have adults only hours or add a spa to the smaller pool area. The rooms were nice, spacious...the resort is huge, it's just not what we expected. Thought it was going to be more of an upscale Town & Country vibe...but it's giving more Disney World resort centered around families with little kids, and 20 somethings looking to cram into 1 room and party.

The room felt like a tiny ghetto apartment. If you wanna enjoy the resort just get a pass cause staying there definitely is not worth it

Great stay!

Never get discouraged by other peoples reviews, we chose Town and Country for the aesthetics, proximity and to be honest the slide since our little one was uber excited for this trip. We traveled to San Diego for a graduation and made a mini vacay out of it, Lego Land followed by our stay at this resort. Everything from check in to check out was flawless. Only regret is we didn’t get to the bar until last call and we instantly regretted it since the tequila sunrises’ we ordered were exceptional. The facility is well maintained, staff is ever so helpful and our little one spent all day Saturday in the heated pool. The coffee at the Market was perfect and pastries were a good send off as we departed. We will definitely be returning here next time we come down to San Diego.

Awesome resort I can’t wait to go back!

The pool slide is fun for the children, the restaurants provided good food and service. The rooms were clean enough but the buildings are very old and musty. It looks cute and fresh on the website, but it's like putting lipstick on a pig, they really need to upgrade not just the façade and furnishings but the infrastructures, better ventilation, better air conditioning, redo the windows and doors. Find a way to rid the rooms of old building musty smells

Slide was great

Property was kid friendly but rooms and amenities were dated. No privacy in our private fire pit room other people were using it as a walk way and were very loud. Also pool was over loaded with guests that did not stay in that area of the hotel. Need more grounds over site and technical support to combat these issues. Property was kid friendly but rooms and amenities were dated. No privacy in our private fire pit room other people were using it as a walk way and were very loud. Also pool was over loaded with guests that did not stay in that area of the hotel. Need more grounds over site and technical support to combat these issues.

Fun resort style hotel with music playing at pool. Nic bar at lobby with indoor/outdoor seating. Pool is nice but it is way too small for such a large hotel. The pool was definitely past any legal capacity, no chairs inside so we were not able to use it. Rooms are ok, but there were lots of spider webs in corners - needed some cleaning. there was clothes hanging all over the rails outside. Walls in rooms are so thin, people walking outside sounded like they were in your room, you could hear every word. There is also an additional resort fee we had to pay even though we were not able to use the pool due to overcrowding. We only stayed one night.

Very clean property with nice restaurant options

All views and property was excellent

Great place to bring the kids or your ball team!

The food and drinks were good and the front desk was very nice.

I absolutely loved the staff, the check-in process and the many restaurants/bars they had. Our room was great too except low water pressure. But still great. It was a little “busy” for me with all the little kids running around and a bit noisy though. They weren’t kidding when it said family friendly. Otherwise I would have given it 5 stars.