Hyatt House San Jose Airport

Everything was awesome just checking in had a reservation and didn’t get a room until almost 2 hours later after arrival. Was told they had to clean and prepare it. But other than that was awesome stay

Q

Great stay! Nice room with above average amenities. Only negative was that we were told free parking and it was $25 a night. However that would not deter me from staying there again.

Exceptional

Everything at the Hyatt house was amazing beautiful the kitchen staff, Miss Suzanne I think her name was to the desk with the staff there Ricardo everyone was amazing

The room is very clean and it is remodeled. I highly recommend it!

Staff was very helpful and friendly. The property was well maintained and clean. It was also in a good location in close proximity to DT-SJ

Amazing everyone at the Hyatt house the desk attendant (Ricardo) very nice. kitchen staff. The food was amazing. The rooms were very clean and beds comfortable . Very pleasant and caring

Superb

There was bags on the smoke alarms. The maintenance came and removed them and said people put them on because they smoke weed. The room smelled like weed bad I complain to staff nothing was done. My kids coughed all night. Complained to staff again and nothing was done. Terrible terrible terrible place.

Very convenient location. Kitchen was a plus, housekeeping was very good. Having breakfast everyday was plus.

Exceptional

Most of the staff is very friendly. However, I’m not sure why the water from the front desk is sometimes considered an extra charge, while other times it’s not. Parking is not included, but it’s reasonable. This is a great place to stay, whether you’re on a long business trip or with a family.

The staff was very helpful and my room was somewhat clean. There was stains on the night stands and on my sheets.

Lovely stay. We had a great room corner suite which was very private and quiet. Amenities are wonderful. I wasn’t able to connect my phone to tv to livestream but that’s ok may be user error. Also only complaint is bath kind of smelled like sewer.

Maybe only the breakfast Parking not free and no body tell me about The smell of the room when I entered its like someone smell The body lotion very less only 1 pcs and I put that I will have 2 person

Staff were very helpful, friendly and accommodating. The location is right next to a transit line which helps if you are commuting to different areas in the Bay!

Great palce to stay

Staff were not only very friendly but very accomodating. Truly enjoyed our stay. Thank you!

I was upset that they wanted to charge me each day for parking: I was not told about a parking fee - they were gracious enough to waive the fee after I protested the large charge for one night! Shouldn’t Expedia have told me?