Quality Inn Richmond Airport

I requested to cancel my booking and won’t let me

Friendly & Professional Staff. Good Room & Air Conditioning is Great. Breakfast was Better than Usual.

Pleasant

It’s a clean place, staff is helpful.

Room was not clean. Bathroom was very dirty with trash and hairs in the tub. Shower curtains was full of stains.

The location is next to the airport. There are plenty of dining and shopping options nearby. The room facilities need renovation.

Well, I was in town to help with a procedure, but ended up not staying. However, the facility was good and the location was great.. close to the airport. The Manager Melinda was exceptional and took care of me. She's truly a gem. People were hanging out, but again the Manager Melinda took care of everything. Really appreciated her.

Was a nice location, nice staff members at from desk, breakfast was a decent selection Mostly all stairs to rooms, room furniture was worn and tattered, tv in room was glitched or at lease the tv service was.

Great service staff clean

: clean and smoke-free and quite

The room smelled of mildew

Exceptional

Everything Nothing

The hotel doesn’t have an elevator for guests assigned to the second floor. The hotel staff member told me that normally they don’t have customers staying over three days.

Check this hotel out carefully; it’s not suitable. The service is very poor, and the rooms aren't cleaned every day.

Good continental breakfast

Location Hard bed no not handicap bathroom

It was close to the airport. They need to finish remodeling the rooms.

Well at least my room what i can say is that it wasnt properly clean when we arrived. The bathroom wasn't swept, the room had a bad smell. But the lobby and breakfast was good.

Head’s up there is no elevator, so if you get a room on the 2nd floor, you have to drag your bags up a rather large flight of stairs. But the staff was amazing, kind, and helpful!