Holiday Inn Express & Suites Santa Clara by IHG

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The hotel was newly refurbished, modern, and very clean. Our room facing the parking lot was extremely quiet, and it had the most effective blackout window coverings we've ever seen. In the lobby there are inexpensive drinks and snacks available, as well as free coffee and tea. The breakfast included a variety of items including hot foods. The staff members were pleasant and helpful. The location is very convenient with stores and restaurants close by.

The room was big, the hotel easy to get in and out of with good parking. We ended up in a room with 2 queens because they were out of king rooms. There was only one table between the beds with outlets and lamps. This means the person on the other side of the bed couldn’t read in bed or have electronics. There was a desk but only 2 outlets nearby and one had the desk lamp and the other had the television. The room was pretty corporate looking. A lot of food for breakfast but spongy eggs and the little cinnamon rolls has a strange taste. My husband wondered how they could find oranges that tasteless in California.

Good breakfast and good staffs

Very good

Clean room, pleasant staff

Clean, convenient to location needed to be at Not enough electrical plug ins available. Alarm clock cord coming out of socket. Not enough towels and shower pressure was low.

The hotel REEKED of bleach smell and it was nauseating to be in the hallways or the lobby.

Amazing stay. Everything surpassed my expectations. If I could suggest ANYTHING I would say improve your options to some of your breakfast items; specifically the potatoes.

Quiet, clean, more than what I expected.

Very clean, but the building itself is old and dated. Convenient to restaurants and coffee.

Seen a dead body roll out of there.

Exceptional

Breakfast was good. First impression of the hotel was the very strong smell of pinesol in the lobby. Not good The staff was pleasant. We didn't use any of the facilities other than the morning breakfast. That was good. For what we paid. 199.00 for one night I expected a little nicer hotel. We were ground floor & person above us kept us up late. Then the person next door did the same. 10pm & could hear staff talking real loud in the lobby. Don't expect a good night sleep.

Clean room, excellent service and good breakfast.

Exceptional

Rooms clean think they could have put up some christmas decorations for people staying threw the holidays and change up the breakfast a little

The pillows were all too firm and the shower pressure was very low. Beyond those two complaints, the rooms were clean, the beds were comfortable, the staff was amazing and super friendly/helpful, and the free breakfast was awesome. Would I stay here again? Yes.

Upgraded facility was very evident....clean and modern. Breakfast was exceptional.

其它都很好，只是靠近电梯的房间，能听到客人讲话的声音，如果这个杜绝掉，比较完美。