Cambria Hotel Savannah Downtown Historic District

Very good

I wish the tv had a bit more options to watch

Exceptional

Disappointing

I liked the ambiance, cleanliness, location. Nothing

Exceptional

Location

Superb

The rooms and location were nice. Vick I believe checked us in. He was nice and quick. Donna checked us out and was very helpful. The housekeeping manager Roberto was great at helping with a situation I’ll add below. Loved the shower and bed was comfortable. Antika who works the front desk is very rude and unprofessional. She handled several situations poorly including ours. We were suppose to get a king room with the bed on a full wall not the half wall. We dealt with it the first night then requested a move the next day. She insisted it couldn’t happen because housekeeping was gone for the day. I went back up to my room only to find housekeeping in the hall and the housekeeping mgr. He called her and she didn’t answer. He said we could switch no problem and he’d clean our room. Antika insisted she didn’t miss a call. The housekeeping mgr came down and made her switch rooms. The next day the mgr of the hotel Rushabh was there. I told him right in front of her and she proceeded to argue! She even wrote down his number for me the night before but purposely gave me the fax number then lied that she did even though she wrote it on a sticky note. I didn’t like having my bed on a half wall facing the window. I wanted the bed on the full wall but after discussing with the housekeeping mgr he said they only had a few of those rooms. He did then move us to another half wall king room where the tv at least faced the bed better instead of way off to the side of the bed. I would come back again if I knew Antika would be gone. I added the sticky note. I wrote in ink the correct number.

Beautiful room! And lovely, spacious bathroom. Very convenient for walking tours of the city.

I loved the location and the hotel. Room was beautiful and would stay here again. Staff was very helpful and friendly. Could walk everywhere from hotel. Bed was super comfortable.

This hotel is well maintained and throughly cleaned. From the moment you walk into the hotel you smell the cleanliness! I was happy I made the decision to stay at this hotel.

Debbie at the front desk was phenomenal. Our original room had some AC issues and after calling down to the front desk they promptly moved us into another room. Debbie's coworker that took over in the afternoon/evening were unimpressive. I had called a few days before checking in to add my friends to the reservation. Upon arrival those changes had not been made, making it difficult for them to seamlessly check in and start the vacation before my arrival. This same person that was supposed to make the edits seemed very timid and afraid of guests, making it difficult to communicate and get a clear answer when we had questions. The shower floor was dirty and needed a bleaching. The water pressure was TERRIBLE. There were no cups, cotton swabs, or shower cap in the bathrooms. The throw pillows were covered in stains and previous guests' hair.

Clean and valet guys was extremely nice. Front desk clerk didn’t speak English well

The location was perfect! Literally, right off the interstate. It was on the more calm side of downtown. Walking distance to all the restaurants. The atmosphere was pleasant, breathe of fresh air.I would highly recommend.

Location! Very close to everything but far enough away to not have to deal with the crowds. Water pressure in the shower was extremely low. Toilet was easily plugged and needed to be plunged. They didn’t have someone available to do it so I did it myself. They didn’t offer to change my room but didn’t feel like changing rooms at 1130 at night.

No bath tub

Water pressure was not up to par

Very pretty and really clean

I loved everything about this hotel and staff!! I love the bar and restaurant on site. Nothing bad to say!