Best Western Plus Sundial

Excellent hotel, great staff, and awesome location!

Clean and comfortable room. Very kind and pleasant staff. Excellent breakfast. We will certainly stay here again.

Great times

The pool and location and free parking. Pretty loud neighborhood

Everyone was very kind. We got to walk to very cool locations. The air conditioning worked great and the rooms were awesome. Definitely would stay here again. No complaints. Really easy in and really easy out.

absolutely nothing we didn’t like the hotel as soon as we walked the door. It wasn’t exactly how they showed it online. We did not stay there and we got our money back. They did the cancellation for your charge.

Management was very rude

I couldn’t figure out how to change the temperature setting but I know there are different types of units in the rooms. I hit my shin on the box spring clips and advised management to fix. Overall I like the location and close to placed I like to visit. I’m a repeat customer several times a year.

Overall is good and free parking too. The only issue was outside road noise (though they mentioned it on the agreememt) the even at night, and on and off loud noise of the aircondition.

It was clean It in an area with several nightclubs. That should have been disclosed by booking.com. We would have chosen a different location.

Bugs everywhere! Rooms smells like musty mold, wallpaper coming off the walls, carpet was wet, dead bugs in elevators, rooms, bathroom. Closet has a film of sticky unknown materials. Not a safe or clean place to stay.

Easy access from airport. Plenty of parking, elevator to room. Pleasant front desk people. They directed me to dinner places just down street or suggested order in delivery. I went out and walk a block to a place and brought it back and we had the tables in the kitchen area to eat there. Nice. In the a.m., ABSOLUTELY awesome kitchen staff person who preps the free breakfast. She was so accommodating to put together a "to go" burrito for my sister as I had to run sister to airport just as kitchen was opening but she did it early for us. I returned to hotel (easy drive from airport dropoff back) as my flight was several hours later and had my breakfast. Food was great, coffee was good too! Did not have time to try out the pool but will next trip! I didn't realize there was a fee for parking but $11.00 was very reasonable and happy to pay it. Was safe, well lit and right there close. I liked everything about this stay and would stay again.

Great location

Near a lot of things to do

Walking distance to restaurants and downtown area.

Excellent customer service. Easy ride share location. Nice outdoor pool. Bedding wasn't very luxurious. It was clean but dingy & the sheets weren't crisp nor the comforter fluffy. Didn't like the walk-in/roll-in shower. There was no curtain or water barrier so the floor was easily flooded & there was no privacy. Lighting was harsh (blue/white) with no dimmers.

Nothing. The hotel was filthy, the pictures in the site were not even close to reality as it was much worst. The owner was VERY rude. Not sure where did the good recommendations about this hotel came from.

Exceptional

Good

Have bigger shampoo, conditioner, and lotion bottles. Too small barely covered mine and my husbands hair