Holiday Inn Express & Suites Tucson by IHG

Nice hotel with kind and...

Superb

Exceptional

Stayed here just for a night. Hotel is in good shape, room was nice and comfortable and breakfast at Holiday Inn Express is always pretty spot on. Only a couple hiccups I wasn't too impressed with. First was the pull out bed had no sheets on it and there was none in the room. The reservation showed we had 6 people staying there, so either having the bed made up or at least sheets in the room would have been nice. By the time we figured it out, it was late and I had to walk to the office to find someone to get some extra sheets and we had to make the bed while kids were trying to go to sleep. The next issue was that there were no pool towels out at the pool. Kids were already in and swimming before we realized there were no towels, one of the other guests said they just took towels from the gym, but there was none in there either. So had to go to the front desk again to ask for towels as well. We swam once at night and again in the morning and there were no towels either time. So other than just being a little more proactive in keeping things stocked, it was a pretty good stay overall. I'd be fine staying here again.

Thanks Benito

The bed and pillows were super comfy and the room felt spacious. Staff was friendly. Breakfast was basic and tasty. This was a good location between Saguaro NP East and Saguaro NP West. When we pointed out an issue with cleanliness, the staff called it unacceptable and took immediate steps to resolve the issue.

We would stay again. Great staff and room was fine. The breakfast was geared for little kids. Sugar yogurt, instant oatmeal, etc. No hot breakfast like eggs waffles etc.

Clean - friendly and helpful staff- wonderful breakfast! Oatmeal was mot mushy!! It was delicious. Breakfast staff very attentive-cleaned the tables and replenished food and drinks throughout the breakfast time. The bed and pillows were remarkably comfortable. Thank you- will come again Liked everything

Checked into a room that was not cleaned. Given another room. Stayed 2 days room keys were not working the 2nd day and had to get it rekeyed. No one a desk to get it rekeyed. Stood around until someone showed up. Not up other Hilton standards.

Everything was excellent !!!

Our stay was pleasant. The room was clean and breakfast was good.

Very nice!

Staff was kind and helpful. rooms was outstanding. Hotel was exceptionally clean.

The rooms bathroom had a problem with the hand held shower attachment. It didn’t work at all. The staff tried to fix it but it still wouldn’t work. They did give us an option to change our room to another floor but we decided to stay since we had only one day left. The breakfast buffet was outstanding.

Shade on only window could only be operated with a remote control, which was missing. So no natural light. But, since window was in direct sun much of day, not a huge deal.

The staff were friendly. The breakfast was good. Where do I start? The air didn't work in our first room. They got us a smaller room. The air still wasn't great. The pool had no outdoor light. It seemed run down. The bedding had a bad smell in the second room like smoke.

nothing

Breakfast was the best and the person working the breakfast Brandie? was super clean and efficient. nothing

Room cold, clean and confortable, staff courtesy and affable, breahfast good but was better the last menu

He had a great location Breakfast was excellent every day. Stayed there three nights.