Sonesta Simply Suites Naperville Warrenville
About Sonesta Simply Suites Naperville Warrenville
Located in Warrenville and with United Center reachable within 28 miles, Sonesta Simply Suites Naperville Warrenville provides a fitness center, non-smoking rooms, free WiFi and a garden. This 3-star hotel offers a business center. Private parking is available on site. Guest rooms will provide guests with a fridge. The hotel has a grill. Willis Tower is 30 miles from Sonesta Simply Suites Naperville Warrenville, while Union Station is 30 miles away. Chicago O'Hare International Airport is 22 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Really nice hotel and wonderful staff
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The location, price were great. The room could have been cleaner. Things need to be wiped off, drips on walls, etc. Rinse the floor after you mop do it isn’t sticky. Make sure drawers don’t have food crumbs in them.
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The front desk clerk was friendly and check-in went smoothly. The room was quite dirty. There were clumps of long dark hair in the shower, around the toilet, in the sink, and even on in the inside of the bedding. The carpet clearly had not been vacuumed in a long time. I didn't have socks, just sandals with me, and I had to eventually put my sandals on because there was so much debris sticking to my feet from the carpet. There were also fingerprints and grease all over the desk/counter area. Lastly, there were dogs in the room next to us and the room next to them. Any time we opened/closed our door or made a peep, the dog next to us would bark loudly.
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Room needs to be better cleaned
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The whole hotel smelled like smoke and was not clean, and it needs a remodel. I was surprised this was Sonesta because other locations do not look like this or smell like it.
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The Sonesta Simply Suites is conveniently located, close to Interstate, within 10 minute drive to downtown Naperville, and multiple retail centers. I was especially pleased with the hotel being clean and affordable. Valerie B
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On-call desk access 2300-0700.
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We arrived and were told the rooms are only cleaned every two weeks. This is an extended stay property. No toilet tissue or paper towels in room. Dirty dishes in the dishwasher. Closet, but no clothes hangers. Ironing board, no iron. Large yellow spot on sheet. Very little soap, shampoo and conditioner. No way to contact management. We were told the manager would contact us at 8 in the morning- we left at 8:30, no contact with management at all.
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Great staff. Always helpful.
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Everything was great
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For the price, this is a good hotel. Clean, quiet, comfortable beds. We stayed 4 nights and had two rooms for a visit with family. One room had a shower that wouldn’t work without some encouragement (at the desk they said maintenance comes during the week— we checked in on a Friday). The other room had a run-on toilet unless you jiggled the handle. Neither is a deal breaker. Kitchens not well appointed (pepper, no salt; no pans in one room), but again, nothing we couldn’t work around, just be prepared. Overall good experience and excellent price.
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Very dirty
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I travel for work constantly and havent had to many worse expierences at a hotel than this. Between how dirty the rooms were and how bad the staff was I definitely will not be staying here again. The only silverware in the room was a spoon with burn marks inderbeath and a white substance caked on it. Obviously a drug spoon that they left in the room. They have no controller for your tv and will not clean your room if you stay there less than 2 weeks, or pick up your trash or give you bags for trash or clean towels or any true amenities you get at other hotels. Please stay way from this disgusting place.
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terrible we had to ask for a refund.
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It's a good basic hotel but has two major setbacks: if you arrive after 11pm (as I did), their policy is that you have to call a staff member from the lobby and wait for them to arrive - not something I'd consider acceptable for any hotel. And they don't offer any breakfast, nada, nothing. Not sure who made these decisions, but both of these are basically cost of doing business if you run the hotel. On the upside, the room was clean and spacious (albeit dated) and the staff member who did check me in was super nice.
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THIS HOTEL WAS NICE YEARS AGO , NOW NOT SO MUCH !! THE FRONT DESK STAFF ARE VERY FRIENDLY AND HELPFUL... THE MANAGER HAS A BAD ATTITUDE AND SUGGESTED I LEAVE WITH MY KIDS AT ONE O'CLOCK IN THE MORNING.. HE'S EXACT WORDS THERE'S PLENTY OF HOTELS IN THE AREA, YOU COULD LEAVE . PLEASE DON'T WASTE YOUR MONEY OR TIME THIS PLACE IS NOT WORTH THE TIME OR MONEY... !!!! THANKS FOR THE ADVICE RALPH I'LL NEVER COME BACK, YOU'RE RIGHT THERE'S BETTER HOTELS IN THE AREA.
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Clean room! Friendly staff! Easy parking!
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The room was very clean and the staff very helpful.
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No amenities, good location for an extended atay
