Staybridge Suites West Seneca by IHG

Early in my visit the desk clerk gladly gave me a bag of ice. Later in my stay a lady clerk sleeping said the ice maker was broken, yet there were buckets of ice being used for the breakfast display.

Exceptional

The front desk staff was very professional and helpful. We had a problem with the AC and they sent someone up to take a look. It was determined it could not be fixed, so they moved us to a different room. The AC in the new room was very noisy, but at least it was cool. Will stay here next time we travel to south Buffalo.

The hotel smelt amazing!!

Superb

Breakfast was delicious and different each day. The room was so comfortable and great for both families that went! Elevator was scary, water was dripping from pipes in the hallway, the paint was chipping in the pool and floating around, and there were lots of areas that needed fixed. The lady making breakfast was a bit standoffish due to some people not knowing how to use a waffle maker.

Very good extended stay location.

Loved the suite. It was a perfect stay for our ladies weekend getaway. Breakfast buffet was one of the cleanest and nicest we've seen. room was spacious and very clean Rate could have been a little more competitive. We chose this for location to our event. Elevator was very scary and we were on the 6th floor

We booked the hotel for the pool and the pool was closed for Maintenance

The stay was great. My bathroom door had a broken hinge and wouldn’t shut at all. I will say everything else was great for my stay.

Passable

Very clean

Room was clean and parking was great

Clean rooms, no black out shades though. The pool was packed with kids the weekend I was there. So if you want to enjoy the pool I would inquire about big groups when you book.

Superb

Breakfast had many choices, was well stocked and was very clean. Our room was very clean as well. Plenty of bed space and people space. Furniture was clean and very comfortable. Even the lighting in the room was well planned. Our youngest loved the cookies at the front desk! Only 1 elevator worked on a busy holiday weekend. We booked for 5 people and they left us 3 towels. My wife and daughters use 2 each shower. Only a partial toilet paper roll was in the room when we arrived. The limited supplies would have been fine except that a sign at check-in notifies that housekeeping only happens during the week??!!

Passable

Exceptional

Bad

breakfast was excelent, happy hour was great...in all, property was way above our expectations nothing...!!!