Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

My dad travels a lot for work and mostly stays at Fairfield. My husband and I ended up taking his recommendation after an awful experience with Hyatt. The beds were super comfy, hotel was clean and the staff was so nice! It was a really great experience especially after a 10+ hour drive on the road. We 10/10 recommend!

We stayed here, as a business trip for me, but a chance to relax for my family. They were looking forward to the pool, but when we arrived, we were informed that it was out of order, unfortunately.

I always stay at this hotel when traveling to Winston-Salem. The location couldn’t be better with Hanes mall across the street as well as many many restaurants and more stores down Hanes Mall Blvd, including Costco which is handy for getting gas! The staff is awesome from the front desk to the dining rooms and cleaning staff! They were always friendly and asking me if I needed anything. But my favorite part is that the beds are really comfortable and I always get a good night sleep. I always enjoy the breakfast that has a lot of options to choose from including an oatmeal bar with lots of toppings and hot items like egg biscuits, quiche or scrambled eggs and sausage and waffles. They also had gluten free blueberry muffins a couple of the days I was there! I really love this place! Thank you Fairfield for another great stay! I look forward to my next stay with you!

I always stay at this hotel when traveling to Winston-Salem. The staff is awesome from the front desk to the dining rooms and cleaning staff! But my favorite part is that the beds are really comfortable and I always get a good night sleep. I always enjoy the breakfast that has a lot of options to choose from including hot items and waffles. They also had gluten free blueberry muffins a couple of the days I was there! I really love this place! Thank you Fairfield for another great stay!

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Clean room

room was clean, and staff very friendly.

We were extremely disappointed that the pool was closed. We were there with three young children and would have made other arrangements if we’d known they would not be able to swim. They had been looking forward to it all day. Whenever a pool is closed, guests with reservations should be notified in advance and given the option for a refund.

Good location MOLD ALL IN THE BATHROOM ON THE CEILING! PLUS THEY CHARGED EXTRA $20 FOR 2 ADULT WOMEN/SISTER WHO WERE IN THE ROOM LESS THAN 12 HOURS...TRAVELING FOR SCHOOL. NOT HAPPY!

The staff here is great; the location is great to just about anything you need to do in and around WS. Lots of food options, mall right across the street, 40 min from a great hiking spot. Place was relatively clean, good place to crash for a night or two.

The staff are absolutely fantastic, attentive

The cleanliness. The breakfast, mainly sausage and egg packets. Beagle was and cream cheese was ok.

Es un ambiente tranquilo. El personal nos atendió muy bien.

Hotel was excellent. I did have any issues.

Clean and convenient

The evening cookies were a surprise

Breakfast there should be more options but everything else was great

Location of the hotel to the Hanes Mall area was great and getting in and out of the hotel was easy. If you need handicapped parking, the location has 4 spots in the back of the building. Was surprised that there were not any in the front of the building. Rooms were clean with all in room amenities adqeuately stocked. No issues at all with the room.

The staff was very friendly and helpful. The room was very clean.

Room was clean, breakfast was good, staff was friendly