Suburban Studios Winston-Salem near Hanes Mall
About Suburban Studios Winston-Salem near Hanes Mall
Located in Winston-Salem, 6 miles from M C Benton Jr Convention Center, Suburban Studios Winston-Salem near Hanes Mall provides accommodations with free WiFi and free private parking. This 4-star hotel offers a 24-hour front desk. The hotel features family rooms. At the hotel every room is equipped with air conditioning, a seating area, a TV with satellite channels, a kitchen, a dining area and a private bathroom with a shower. Guest rooms will provide guests with a fridge. LJVM Coliseum is 6.6 miles from Suburban Studios Winston-Salem near Hanes Mall, while BB&T Field is 7.1 miles away. Piedmont Triad Airport is 23 miles from the property.
Amenities
- 24-hour front desk
- On-site dining
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Bad
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Location Arguing early morning
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Location was great
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It happened as I was leaving to check out. The door handle wouldn't move, despite no lock or latch engaged. I placed 2 calls to the main desk, and with the 2nd, a maintenance man was sent to remedy the situation. He badged into the room with no trouble at all. Then he let the door shut. Suddenly we were both locked in. Ultimately, he had to bust through a screen window to badge us both out. I asked for a refund for this 2nd of my 2 night stay through the office directly and Hotels. Suburban Studios flatly refused twice. I also gave Choice Hotels a description of the incident. My primary grievance is with the nature of this incident. Every room in this property has a stove; so, every room is at a higher chance than your typical hotel room of being a site of a fire. Imagine being a small child, or someone with a mobility issue, who has a fire break out in their room only to find that their door is somehow locked on the inside. Do you expect this guest to bust through a screen and jump out a window? I deeply hope that Choice took my mention of the fire risk seriously. My lesser, secondary issue is the refund, solely because this appears to be part of a pattern of the hotel refusing to give back money over legitimate causes. See a different April '26 review on Choice for support; this behavior isn't a fluke.
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They stole my money and refused me a room The front desk
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The front desk
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Needle caps behind the dresser. Outlets were loose and not working.
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VERY unamused and a waste of money!
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Exceptional
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Affordable and moderately clean. The area is very sketchy. People were almost always sitting on the stairs and wouldn't move when you needed to get by. Each time I came and went, there were the same people with two incredibly aggressive and reactive dogs outside. Id go in my room for hours and come out to leave and they would still be sitting outside near the stairs. A lot of long term residence/people living there. There was a school bus parked adjacent to the parking lot and there appeared to be people living in there and coming and going as well. If you are traveling with animals or kids- I do not recommend staying here due to the safety concerns regarding aggressive/reactive dogs. I also observed individuals using substances in the breezeways and being rough with their children.
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Very good
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Location. Delivery from Walmart and Olive garden are exceptionally fast. Close to numerous restaurants and the mall. No pots,pans or utensils. So purchase some before you arrive. If you plan on cooking.
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No pots,pans or utensils. So purchase some before you arrive. If you plan on cooking.
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Clean room. Helpful front desk person.
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Poor
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The room was nasty ? smelled like weed and cigarettes... brown substance running down the wall in the bathroom. The entire room needs a thorough cleaning!!!
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The location to our job The room was nasty
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Fire alarm going off several times
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Exceptional
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Exceptional
