Staybridge Suites Buffalo-Amherst by IHG

very friendly. Theresa is awesome. My son was graduating from his medical residency and they had a gift left over from the Buffalo college graduates. They gave it to us. Very much appreciated act of kindness. This place is a good place to stay

It was a good Stay, no complaints.

Good

Very friendly and helpful staff throughout, loved they asked before shutting down breakfast service Having to pay a 100 extra deposit (refundable) for potential breakages. Given we found a the rooms a little tired and worn in places, did feel a little on edge as a family vacation group. If the room was immaculate would not have been concerned. Overall suite was spacious and well equipped, made best by the wonderful staff around. Would recommend highly.

I needed a room at 11:00 pm after a really bad VRBO experience. I am the trip coordinator for a group of young men who needed a kitchen and spacious layout. What an amazing property! I called to see if we could extend the stay for 2 weeks (cheaper than staying at a VRBO in the area with great amenities), and the office staff was so kind and helpful, but they were booked for the type of room I needed. Perfect property for families!

I used to stay in this hotel four years ago when my daughter went to college and it was great, but when I came this year, the place is not so well kept and the rooms need some updates. It is great location though and good amenities.

very modern very clean, friendly desk, clerk, and I enjoyed the complementary breakfast… this will be the place I go next time I’m in town. I really can’t think of anything. It was all around. Great stay

Shower

Location was very good, breakfast was great, fresh and delicious. People in the hotel was very friendly. Linda you are such a great person.

Everything N/a

Did not eat breakfast while I was there for I slept late. Everything was good.

Overall, the stay was pleasant. The breakfast was good, and the facilities were clean. Our only issue was a strong fish smell in our room all four days. We think this may have come from another room where the guests were cooking. Even with this, we would consider staying again.

Do not waste your time, this property is dirty, dingy and overall rundown. The maid came to clean and only changed towels, didn't clean anything.

Had to get another room because first one smelled like a wet dog.

It was clean and staff was friendly very helpful and respectful. Made you feel like family. The breakfast was very good . The only one thing which is small is the trash can in kitchenette area was small. Need a booger one if you cooking and want to throw your garbage away other than that no complaints

Almost every outlet in our rooms was covered by tape. Elevators are nightmare fuel with the shaking and rattling and horror-movie-esque hum. Heat/AC made a rattling squeak all night too

None

Great location, very friendly staff, always helpful and polite. Easy check-in, check-out experience and clean room The elevator makes a noise every time it starts, made me feel unsafe and inlet the front office know but nothing was done about it as far as i can tell.

I had a horrible stay. I felt like the staff was watching me and the guests in my room from the time we checked in until the time we left. It made us very uncomfortable. I will not be recommending this hotel to anyone and they will never receive my business again.

The staff was truly one of the best we have experienced in a hotel. Everyone was helpful and very nice.