The Westin Crystal City Reagan National Airport

I liked everything about our stay, and will definitely be staying there again. One of the nicest hotel rooms I have ever gotten. I also liked that it is a pet-friendly hotel.

Would definitely go back. Staff was very helpful

Great location ; metro to downtown and US Mall is right across the street.

They moved me to another property 20 min drive away.

It was very convenient to Metro. The room was very nice and comfortable. Would stay there again!

The loved the decor of the room, and it was immaculate. The bed was especially comfortable. The Westin Crystal City Reagan National Airport is a great option if you want to stay close to the airport.

Excellent stay Staff was friendly

Bath: tub very slippery w/ no tub mat to prevent slips, toilet lower than elementary school’s, and no grab bars in shower/tub - a health and safety hazard. Getting access to WiFi was a nightmare/ not at all user friendly as even admitted by the front desk staff. Transitions from elevators to carpeted floors make rolling suitcases an other nightmare. I will never consider staying here again, especially at the exorbitant rates you charge. Strong points: staff courteous and helpful 5 stars : airport service excellent 5 stars.Restaurant staff also…5 stars.

1 big negative: the min-refrigerators in the rooms only stay on for 4 hours, then they shut off for 8 hours! Ridiculous. Have never seen this in any other hotels around the US! Drinks and meds can't stay cold.

I enjoyed my stay property was very clean and staff was extremely helpful.

The room has no clock and no chair to relax in I will not. Book Westin again

Awesome stay.

Perfect super helpful staff and very clean.

That the room had ceiling to floor length windows. The breakfast was really good. The hotel is dated. Our bathroom shower was flooded overnight into the next day till afternoon. When we returned hot and sweating after a trip in the city and wanted to take a shower in the room, we were shocked to find that the bathroom shower was still clogged and unprepared. We had complained early morning about the clogging as soon as we could get someone in the Reception. Finally, they apologized and changed the room. It was quite inconvenient and we will not stay here again.

The Westin hotel was a joy!! Clean spacious room with service handled immediately. The metro is a block away. Whole foods is 3 blocks away. Very convenient for our Memorial weekend travel. Will stay there every time when in DC area.

Very clean.

I was charged incorrectly and haven’t been able to get in contact with the front desk

Everything in the hotel is top notch. I really liked that they have sparkling water and alkaline water at the lobby. The personnel were not as friendly as I expected.

Nice place great staff however for this to be a Westin hotel they do not have many amenities that people need when staying at a hotel. Such a microwaves for guest to use in a common area. Another thing they are lacking is good tv channels as well.

The cost of parking overnight in their underground parking garage is NOT included in your stay. The cost was $50/night. There was nothing to let us know what the cost was until we got there. Way too much to pay. They also nickle & dime you for breakfast. There is no continental breakfast and a cup of coffee costs $3. We may stay there again, if in the area, but I'll research for cheaper parking. $50/night is ridiculous.