Princess Anne Boutique Hotel

The building is a very cozy, historic hotel with friendly and welcoming staff. The squeaky, antiquated floors add to the charm, but aren't for everyone. With a blend of modern deco while staying true to the 1924 bones, it's a beautiful place. Hope to stay again sometime soon.

This is a really neat, historic hotel. I wanted to love it, but was disappointed in several things. The hotel elevator is not working, which is okay, but it would have been nice for that to be clearly disclosed before booking. Same with the parking. There is a lot, but you have to walk up a good deal of stairs and none of the lights in the parking lot or up the stairs work, so it felt unsafe. The hotel has a cool esthetic if you like historical buildings, which we do. But there was a serious mold problem in the shower, which isn't about age. The batteries in the AC remote for the bedroom also weren't working, and we would have let someone know, but unfortunately didn't discover it until late at night. The TV was also having issues for any of the streaming services. They are all small things, but it was kind of a lot of small things that added up to make our stay less than stellar. It's a cool hotel, but they just need to work on some things.

Not the cleanest place very old some bathrooms are updated some are not. Great service and good location

Fantastic!

The facility seemed tired and worn. The elevator hasn’t been working since last year’s flood and could be a serious issue for people with mobility issues. The rooms need to be gone over and had gauges in the wall and worn paint fixed up. The sink stopper didn’t work. There was no welcome drink as promised, the staff was uninformed about restaurants to suggest and was not very friendly. The room size was good, beds comfy and location was good but it was an uninspired stay.

There was no heat in the room except for a small plug in heater that couldn’t keep up because of the large gaps in the windows. The toilet had to be fixed twice after it wouldn’t fill back up after flushing. The hot water was luke warm at best. The elevator is permanently out of service. The front desk was too busy to be of much help. We were told we could check out a night early and receive a refund for that night because of the heat not working. Now we can’t get credit for that night because they won’t answer the phone. Do not stay here. It is about 50 years past its prime.

Rooms were very cozy & well kept! Our bed was better than any hotel bed I’ve ever slept in, dare I say better than my own bed at home! Floors were very loud and creaky, but that is expected from a nearly 100 year old building. The robes were soft and cozy, and the other amenities were amazing! Complimentary cocktails and light bites every evening, plenty of lobby space to hang out by the fireplace, and the hotel is near so much to explore in downtown Asheville!! We absolutely loved our stay here and would definitely stay again!!

The service and the room were good. Very clean. Very cold! Not enough heat for the room. No shampoo or conditioner. No heat in the really cold bathroom. No bathmat. The walls are thin so it was loud, but it's an old house so to be expected. Really affordable and lovely. Just wish it were warmer.

No breakfast

Evening social is a nice feature and welcoming after a long day of driving. Parking is very limited

rooms where clean staff was very helpful

We loved the hotel, the quaintness , acorn, Kelly and Ezekiel were amazing , the happy hour was super, cheese , fruit, good wine crackers . The location was a little out of the way but over all, excellent experience, would recommend it 100%

There are several places to sit outside, the perfect place to enjoy the “happy hour” they have for the guests every evening. There are a couple of restaurants within a couple of blocks of the hotel. If you are a walker, downtown is only about a mile away. We only used a Lyft once when we were going to a nice dinner downtown and didn’t want to be a little sweaty from the humid walk! This is an old building, so the floors do creak as others have mentioned, but this isn’t some concrete block monolith chain hotel: this is a historical building. They have actual keys for your rooms. I don’t believe it is 100% accessible at this time because their original elevator system was damaged, so you will be bringing luggage up the stairs (that have perfectly soft and padded carpeting that was downright pleasant to walk on!). I would love to come back when they are doing their breakfasts again, as there is a lovely dining area. There is a sitting room with a piano and a fireplace just off of the main lobby that is a charming spot to gather with friends. It’s so clean; they make sure you have a comfortable stay between the beds and the air conditioners and the plush robes. We had a suite that had a kitchenette, with a real coffeemaker and delicious coffee provided. Will stay again!

Clean, but outdated property. No sound proofs , limited hours at front desk, no breakfast. Will not stay there again.

The staff members were friendly and accommodating. We liked staying at a place that was built a century ago and kept up well. Little touches were appreciated, such as the light reception and hors d'oeurvres starting at 5:00. Coffee and tea were also available in the fireplace room off to the side. If you happen to stay in room 208, here are some things to consider: As the manager told us upon check-in, the bathtub can be a little tricky to get in and out of. It is a clawfoot tub a bit high off the floor. She graciously offered to move us to another room if we found it too challenging. We managed okay, but just be aware. Also, because of the weak wifi signal, TV reception (which runs on wifi) made the TV unusable. We would pick a program and it would play for maybe a minute before buffering for about a minute, then resume for about 30 seconds, then cut off completely. I'm guessing that the room was too far away from the wifi router. My laptop was also not particularly useful because of the weak wifi signal. Maybe a cheap mesh wifi extender would be helpful here (?). One final note: Upon arrival, it appeared to me that all six of the EV charging stations in the rear parking lot are Tesla Destination chargers (confirmed with the Tesla app). If you drive a non-Tesla EV like we do, I believe you would need a NACS to J1772 adapter, which we don't have. Of course, I do not guarantee any results, since I could not use the chargers myself.

Great check-in service. Nice that they offered drinks and food at 5, although our schedule was so that we weren’t around then. Nice place. Good neighborhood.

Appealing historic building - small kitchen area and bathroom but very clean and comfy. Fantastic staff

We had a great one night stay at Princess Anne. The front desk staff were very helpful and friendly! The rooms were bigger than expected with all the comforts of a chain hotel, but personal touches. We enjoyed the wine and charcuterie plate on the beautiful back porch. I highly recommend staying at Princess Anne!!

Age and character

The staff was warm and the room was COLD! Great for hot summer days in Asheville