Four Points by Sheraton Asheville Downtown

No microwave

Typical old hotel that needs an upgrade. If you're timid or proved you might not want to read this next line, it was hard to wipe without getting your hand in the water. If you're looking to save some money this place could be it if you have the money, you'll like it somewhere else better

Just Don't. I feel as though I was mislead, uninformed and I heard staff flat out lie to arriving guests. The area wasn't worth a dime, hotel and restaurants/bars/shops, also not worth the stop. I was miserable and pissed off. Also, if you want to work out or swim, no such luck. What they won't tell you, middle of summer and neither are up to use. They will actually tell you after checking in, that you will have to go to the local YMCA for those amenities you paid to have on property.

We chose this property because it had a pool and a restaurant. We arrived late afternoon and was looking to grab a bite to eat onsite and sit at the pool. Temperature was 95! The bar/ restaurant was closed and the pool was covered up. We had to go find a place to eat after traveling all day. They should keep this info current on the website.

Flags out front, tattered. Otherwise, a pleasant stay.

The hotel pictures and advertising must be from when the hotel first opened. My first impression of the hotel rounding the corner to enter the lot was - is this it? The building looks abandoned. The check in was okay, but the clerk gave me the wrong room number so the key didn't work. After entering the room, I took a five minute breather and checked out - re-booking at 1450 Tunnel road Holiday Inn which is the opposite experience. This place also had questionable activity going on the same floor I was booked. Sorry, other's possibly could suck it up and adapt but I didn't feel safe.

Check in staff was great, walked in the middle side building door and it completely came off the hinges. The check out staff was awesome!

Very nice overall. No complaints. 10/10.

Good place to stay

Hotel is the most run down in the downtown area. It has seen better days and is concerning to drive up to. That said, the location is walkable to all of downtown, parking is free. The rooms and lobby are dated but clean. Water pressure is amazing. 2 gyms, pass to YMCA across street, coffee and refridge in room. Tv and air in room worked great. Outside needs a good power washing and the entire building needs to be updated and re done. Staff is super friendly. If you want basic, no frills, it fits the bill. Other hotels downtown are more expensive but have better vibe, gorgeous interior/exterior, roof top bars, etc.

Elevator was broken, pool was closed, hallway was filthy. Asked them to service my room twice and they never came.

Great location to walk everywhere in downtown

Good location, clean, staff is friendly.

Was fine to sleep for the night, just not very nice and

The breakfast exceeded our expectations, and parking was not an issue at all. The front desk staff was very friendly and the location is perfect, just on the edge of downtown.

Facilities are dated but convenient

Free parking and wonderful staff.

Couldn't check us in on time. We had to wait 1.5 hours and there was no hot water in the shower.

Walkable to all downtown has to offer.

Sheraton Four Points was a great place to stay for my week in Asheville. Location can not be beat. Room was large, well appointed and clean. Breakfast was good off the menu and at the buffet. Oddly, listing on booking did not mention use privilege at YMCA across the street nor did the desk clerk who checked me in.