Rodeway Inn & Suites near Outlet Mall - Asheville

Nice staff member, but I just couldn’t stay in the room. The room wasn’t clean, at least to my standards. The television was dusty, the pillow cases were stained and the bathroom wasn’t clean.

Property was destroyed damaged and disgusting. Looks like they have full time residents there in there lowest level. The smell is overwhelming of smoke even though the desk says no smoking. They gave us a room that wasn’t cleaned and had bodily fluids everywhere. We got out of there quick, I was asked for pain killers by the hotel residents. Expedia was quick to refund us after some communication.

2 different rooms had blood on the walls

clean room, staff friendly

n/a

Location is good. Room was clean. No one was monitoring the front desk when we arrived for almost 10 minutes. I had to walk around to find employee. Says a "No Smoking" facility but people are allowed to smoke next to the front door causing the facility to smell like an 80s bowling alley. Stairwell needs a good cleaning. Said it would sleep 5 but did not have a couch or cot available. One had to sleep on the floor.

This rodeway is one of the nasty places I have ever stayed!! the room the beds was made up but

The TV worked, didn't work, worked, etc. No hairdryer, requested additional pillows were told "we don't have any". Had to request clean towels and our room was never cleaned the entire stay.

Homeless & druggies roaming property.

Clean, close to restaurants and shopping...

Check in time was 3:00 p.m. we arrived at 5:15 and the front desk said they didn't have any rooms ready after a half hour we got into a room. There was no hand towels or no kleenexes in the room there was cobwebs in corners and slang written on the ceiling. Also absolutely no coffee anywhere in the hotel. The lady at the front desk never got up off her chair, making you look over the front desk. I've worked at hotels and I feel that was very rude. Maybe I should say she was lazy. The hotel itself in the stairwells all hallways and elevators had a very bad odors. Upon entering my room it smells of marijuana. I will never stay there again if in the area.

Nothing Transits at entrance of door i didn't feel. I had bed bugs in my room ?

Save yourself the trouble and just don’t stay here if you have any standards for a living space. Roaches, bed bugs, loiterers, piss soaked carpets, disgusting beds, incompetent staff. Absolutely the worst place Ive ever stayed. Actually had a mental break down every single day because of how terrible this “hotel” is. Here’s a tip if you choose to ignore the warnings, if you argue the temporarily held $100 even a little bit they won’t charge you. I only know that because after I paid it, I happened to hear two other guests not have to pay it.

Not very clean unfriendly staff.

Great stay great staff nice people looking forward to staying there again

The desk clerk Theresa was fantastic

As in you can't really even blame it, but I don't think this is what you're necessarily looking for. There's a Holiday Inn across the street. This is a rundown place. Do NOT pay more than $50 a night. It seems safe enough, but it is way below average. Nothing personal, but I wish someone had written the review you're reading right now. If you can't afford anything else right now, okay. But don't book this thinking it's going to be clean or comfortable. It will NOT be. I am not a wealthy man, but i'm telling you, don't just reserve this and move on. You will be disappointed and it will be too late.

The bed

The water was out, the sheets had things written on them in marker, there was no remote for the TV.

There was a few problems. The water pressure goes down to almost a dribble while taking a shower. They said that was normal. They had us put a 100 dollar refundable payment down for things we might beeak. They said it can take a week yo get that credit back. We got to our room and toke pictes of a wardrobe stand that had a corner broke out of it. We let them know of the problem right away and the young man said he will put a note in our paperwork. Paint was peeling off the bathroom shower. The sink plug did not work. You could close the bathroom door but not lock it because the door knob did not work. The building had a stale smell. When we left at 7am and no was at the desk. We called their hotel number and no one answered. There was even another couple waiting in the lobby to register and they couldn't find anyone either. Not a place i would ever stop at again.