SpringHill Suites by Marriott Asheville
About SpringHill Suites by Marriott Asheville
Located in Asheville, 5.6 miles from Biltmore Estate, SpringHill Suites Asheville provides accommodations with free bikes, free private parking, a fitness center and a shared lounge. The property is around 2.4 miles from Harrah's Cherokee Center - Asheville, 3.7 miles from Botanical Gardens at Asheville and 3.9 miles from Folk Art Center. The property has a business center and free WiFi. A buffet, continental or American breakfast is available at the property. The hotel offers 3-star accommodations with an indoor pool and terrace. Guests at SpringHill Suites Asheville will be able to enjoy activities in and around Asheville, like fishing and cycling. Speaking English and Spanish at the reception, staff are willing to help at any time of the day. North Carolina Arboretum is 12 miles from the accommodation, while Lexington Glassworks is 2.3 miles away. Asheville Regional Airport is 13 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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It as good
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I arrived to check in at 10 pm. I had booked a suite with 2 full beds and pull out sofa. When I arrived, the front desk woman said no rooms were available with 2 full beds and a pullout sofa. Only 2 queens. I have 5 people in my family and needed the room I booked. She called 5 others hotels in the area owned by the same company. I waited 40 mins at the front desk. She finally said oh let me go check room 118. Came back and said you can have that room. She could have saved me all that time and stress and just gave us that room from the beginning. It was stressful and exhausting after arriving so late. The pool was freezing and not heated and the room was not super clean. Hair in the shower. Would not stay here again.
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It is being remodeled. Not a good time to visit, probably better after. As it was, half the parking lot was being used to stage construction. Work started at 6am so hope you intended to wake up then.
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They should not be offering rooms during their extensive renovation. The workout room had no air and it was 80 degrees. We got a good rate ($112) but would not have stayed if we had known the extent of the renovation going on.
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Off the property was a bunch of homeless people, but they don’t seem to bother.
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Totally under construction. I feel like that should be disclosed prior to stay. I would not have stayed there under those conditions. It need the facelift though. I would have preferred not being there during the remodel.
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We entered and the smell of paint is there. It was a work zone not a hotel. Room was not great, and food was not great. Pool was not clean neither. Overall not pleasant.
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The location to my event When I got there the front desk attendant messed my rooms at check in overcharging my card . Claimed I only had one room but I reserved 2 rooms then proceeded to give different rates for the 2 nd room and charged my card again incorrectly it got frustrating.There was construction going on early in the morning that was loud and woke us up .
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Location Under construction and shower was not 100% clean.
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Construcción Dust was not removed daily
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Property was being updated so a bit messy but very well handled by staff.
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I liked the location; close to shopping and the freeway. Asheville is such a beautiful city. They are currently renovating the property. When we pulled up there was about 25 used mattresses sprawled around the parking lot. The staff when we checked in wasn’t very friendly. Our room was dated. The bathtub had rust, tiles in the corners were dirty, and our sink was clogged. I left thinking I’d have been better off booking a different hotel.
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Location, Breakfast, and Space The first assigned room bathroom was dirty so they moved us to another room. Location was under construction so we asked if manager could check our room somewhat of an inconvenience but we complied. Pool was out of order for a few days but they made arrangements at a neighboring hotel.
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Location and access to food Can’t turn left out of property
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Breakfast was good had to wait for fresh eggs
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The pool was closed
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The staff were friendly and welcoming, which made for a smooth check-in. Our room was clean with enough space for our family of six without feeling too cramped. A big plus for us was the two TVs; the kids had their own space to relax in the living area while we could unwind in the bedroom area. The complimentary breakfast was sufficient. It had fresh fruit, muffins, and a make-your-own waffle station, which the kids loved. It also had a few other things I did not try including cereal, eggs, bacon, sausage and toast. The coffee in the lobby was good, and they even offered hot cocoa, which the kids really enjoyed. There were a few areas that could use improvement. The lobby decor felt a bit dated, and some of the furniture throughout the hotel is starting to show noticeable wear and tear. The pool was also closed during our stay, which was disappointing, especially for the kids. Additionally, the lighting could be better both in the rooms and in the lobby. It felt a bit dim at times.
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Very nice suites, staff is friendly, near all the attractions. Would definitely recommend
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Easy location to get to, comfortable mattress. Pool was closed, which was why we chose this place, kids were very disappointed as we planned to swim.
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Undergoing exterior renovations. Inside in excellent conditions. Breakfast was exactly the same EVERY morning- could improve. Would definitely return.
