Comfort Inn Bentonville - Crystal Bridges

About Comfort Inn Bentonville - Crystal Bridges
The property had a name change from: Comfort Inn Bentonville to: Comfort Inn Bentonville - Crystal Bridges" and now requires a description update to match. Please delete the entire description, and replace it with the following updated version: Located just off I-49 and 30 minutes' drive from Fayetteville, this modern all-suite hotel features an indoor pool and a fully-stocked lounge. Free WiFi is offered in all areas. A flat-screen TV, microwave and fridge are found in each room of Comfort Inn Bentonville - Crystal Bridges. A coffee machine and 2 closets are also included. Guests of Comfort Inn Bentonville - Crystal Bridges can relax in the hot tub. A fitness room, business center and small library are also offered. A breakfast buffet is served each morning and includes a waffle station. A snack shop is also open throughout the day. The Cooper Memorial Chapel is 9 mi from this Bentonville Comfort Inn. Memorial Park is 4 minutes away. The property is less than 3 mi from downtown Bentonville.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Accessible in this hotel means a regular bathtub/shower Combo with grab bars and a handicapped toilet. not very accessible. I will take Comfort Inns off my list of places to stay after staying here.
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Clean, good breakfast, ample parking, large room, refrigerator, and microwave, large shower, and large bathroom countertop
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Large bed, nice staff, convenient parking. Not enough towels or hooks. A/C way too loud. Breakfast was ok. I prefer coffee in ceramic mugs. The stairway was filthy!!!
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The staff was very friendly. The room seemed nice but we woke up to our luggage and clothing inside being wet from the ac unit leaking water. After waking, we headed down for breakfast and there was an insect on my plate.
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Very good
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This was quite possibly the worst hotel I’ve ever stayed at. We checked in on Saturday, had to purchase our own toilet paper on Monday as housekeeping did not do anything with our room until being asked by us on Tuesday!!! Then after being asked, all they did was empty trash and leave new towels. Our keys worked intermittently and when you asked the front desk to rekey them you would’ve thought you were asking them to go above and beyond!! I could another rooms alarm clock go off every morning at 4:30 am!! I would not recommend this hotel!
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rooms are large and roomy, staff is friendly, beds are comfortable The bad: Ice maker in freezer didn’t work Ice maker on our floor didnt work Upon arrival towels in restroom had not been replaced and old (dirty) towels were hanging on back of door We stayed 4 days. House keeping never came by. Not sure what their schedule is. Had to ask for more towels and more toilet paper from the front desk. Carpet in room is old and a bit funky. Warning Tile around pool area is very slick when wet, I almost fell and my 2 year old ate it twice. Tv in room is a bit small, not smart and on satellite, so when bad weather hits there’s no signal and so nothing to watch. The ugly: Bugs in the room. Ants and some other little black bugs.
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Clean room, we stayed for 3 nights, no room service unless requested (I think). Breakfast was the same every day. Parking was good. Safe and well lit
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Smelled like pot. In need of maintenance: air conditioning, cracked and broken floor tiles. Single, slow elevator that was a hot box. Pest control needed (ants in room). Would not stay here again and would recommend others go elsewhere. Not sure why it's rated well, reviews could be fake?
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Great location to Bentonville area, just one exit away. They stated that an outside bike wash station is in the works. Breakfast was above the normal mini muffins with cheese egg omelets, fruit and of course waffles. Pool and laundry available. Only one elevator may make it busy during peak times. Fridge(no Freezer section) and microwave in room. Parking on site.
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convenient location bathroom floor is dirty-needs to be power cleaning.
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Okay
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Good
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Superb
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Okay room convenience Bad room location u registered swimmers
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The bar and restaurant were not open and that’s why I made reservations at that hotel. There was banging all night and it sounded like somebody was running up and down the hallway. Do not recommend
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Every thing about the property was great The only thing was for me the beds were uncomfortable usually they have pillow top mattress I have arthritis need soft beds
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Our bathroom smelled like urine. We were on the first floor and our view was a bunch of nasty mini grills with trash all around them. The staff was sitting right out front of the main entrance smoking.
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The room was very clean and the staff was nice.
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Spacious, Large , Clean Room, Comfortable Beds.