Hawthorn Extended Stay by Wyndham Bloomington

One room air wasn’t keeping up, other worked fine. Beds weren’t comfy. Not really maintained very well. No concessions , vending machines were pretty empty, nowhere to purchase anything.

The room itself felt sparse and uninviting, lacking the cozy touches you’d expect from a hotel stay. The beds were extremely firm, and the bedding was minimal with no plush comforters. The overall atmosphere felt unfinished and neglected. The staff was friendly and courteous, which was the highlight of our stay. Breakfast was standard, though there were no allergy-friendly options available aside from fruit. The coffee was unfortunately very weak and tasted watered down. We don’t use the bar ourselves, but it appeared to have been closed for quite some time. Additionally, the pool was closed for maintenance during our visit. Overall, while the staff was kind, the condition of the property did not meet our expectations, and we would likely choose a different place to stay next time.

The staff were helpful and friendly. The breakfast was good and had a menu appealing to everyone in our family. The room needed a deeper cleaning and many minor repairs. Our deepest disappointment was the pool had been closed by the health department in between our booking and arrival. My kids were looking forward to swimming, and particularly because the weather was poor during our trip. If I had known about the pool, I would have canceled and re-booked elsewhere.

The breakfast was very good with options everyone in my family enjoyed. The staff was friendly and helpful. Our disappointment came in the overall upkeep of the facility and particularly the pool. I booked this hotel four months ago when we made our travel plans because of the extra space in the room and the pool. When weather prevented us from swimming outdoors, I thought, "At least we have the hotel pool!" But we didn't. I had not idea it had been closed. I would have looked for another hotel had I known because that was a significant piece for our family.

Air conditioning was not working in the main lobby. Upon check in were notified the bar and pool were closed down and not in use. Property grounds were not maintained. We checked right out and did not stay.

Pool closed

We stay there often. Food is close.

Pool was closed by the health inspector . The window seal in our room had not been wiped down in months don’t worry I did it .staff was very friendly and our room was very nice they are trying I can see that .

The room was very spacious.

The room was fantastic. Comfy beds, large size and clean. The pool was broken and the breakfast beverage dispenser was broken. Overall would stay here again. It was perfect for a one night stay while traveling through.

Easy check- in. Very friendly staff. Nice breakfast. Large, clean room.

Superb

The entire hotel smelled of pot. Pool is/has been closed for a while with no notice until after you arrive. Room keys had to be reprogrammed daily. AC went out on second day and we had to switch rooms. No “I’m sorry” or upgrade for any of the inconveniences. Just excuses…

our room was clean , it had a phone , a clock , hangers , and the sink and tub even drained properly . It was very refreshing .

Staff friendly & helpful. Room was comfortable. Nothing

Perfect stay. Cant complain!

I have to admit I was quite surprised with this hotel. It was a bit hard to find coming off the interstate. My mapping program got a bit confused bun in the end, I found it. The staff was very nice and helpful. The room was very enjoyable. It was clean, had everything one would want. My only complaint with the room was the shower shampoo, conditioner and soap were placed on the wall, right where you would normally stand. Because of that, you didn't really have any room, and I had to aim the shower head out quite a bit just so I had room to stand in the shower. If they would move these items to be back wall of the shower, it would have been a bit better rating. Because I booked the room on Expedia, there was no mention that the pool was not open. It was drained for maintenance. Being an indoor pool, it would have been nice to have after a long day of motorcycle travel. The breakfast was nice. There were hot items along with cereal and I guess pancakes or waffles. It closed a little early (9:00 AM), which is about an hour earlier than the norm for other hotels. All in all, it was a very nice stay, I'm adding it to my list of places to stay again when I travel through Bloomington again.

Nice facility with a large spacious room. It was well kept. Breakfast spread was great. The reason why I didn't give it 5 starts was that on the morning we were to leave we found that the elevator was broken down. We were on the second floor and had to deal with a long corridor plus quite a number of stairs steps, plus then doubling back to the lobby. We are elderly and it was a challenge. No assistance was offered.

The facility was beautiful, floors clean, of course in the lobby area! The breakfast bar was great! The front desk employees were very polite, apologized for everything that didn't work, The fact the pool was shut down by the health dept!, Bar shut down on a Saturday night, hairdryer didn't work, found two baby cochroaches in the bed, other than those things it was fine, it would have been nice to know the pool was down, cause I only book hotels that have operational pools! Book it.com didn't say it wasn't open. Would I stay there again? Only if those things mentioned were corrected,

Very poor