Hyatt Place Nashville Brentwood

Staff was helpful, even through a glitch with their computers. Breakfast was very good, better than expected. Convenient, there’s a Target across the street, close to highways, but not too close. Quiet, clean, comfortable beds.

For $200 a night, I expected the basics to be right. The room should have had a working fridge and microwave, and that was disappointing. The best part of the stay was the front desk staff she clearly loves her job and made the experience much better. Her customer service helped balance out an otherwise frustrating stay.

Ok, straight up great place to stay, clean and friendly staff. Shout out to Christopher who is extremely helpful and always go out of his way to make every guests stay delightful. The new manager is amazing, if there is a problem he will fix it. We say here twice a year to go to Vanderbilt and before we stayed here we only had problems at other hotels around Nashville. Totally trust the staff to make sure our stay is great.

The hotel was clean. However the elevators made me nervous one had exposed wires by where you push the buttons and it was rough. The rooms were clean and nice but the bathrooms were super tiny. Like you almost had to open the door completely and step into the bathtub then shut it. The main thing about this property is paying for parking ($8 a day) somewhere that you’ve already paid to stay is ridiculous. There’s not even a garage. It’s a normal uncovered basic parking lot so what am I paying for especially considering front desk told me to park close to the front for “better safety”.

Incredible hotel! Thoroughly enjoyed my...

I love this hotel

Place has been around awhile and could use a face lift. Carpets need cleaning. No Microwave in the rooms. Elevators were stinky and hot. Hallways were unfordable "hot and musty". Breakfast was 4 out of 5. Breakfast staff were great.

Customer service was great The pics on booking.com did not match the facility's, except for the actual room pics.. the lobby, etc, was not as purported.

Clean room and free breakfast

They have an amazing cook who knows how to prepare breakfast. The room could use some upgrades especially the bathroom and shower but over all, it was comfortable and clean for an overnight stay.

friendly staff, good breakfast, and plenty of parking

It was a nice place to kick up your feet and get a good nights sleep before traveling all day again. The front desk was super welcoming, and the breakfast was a perfect amount to get you going.

Bailey was good very good customer service and very helpful ! The beds were so uncomfortable and our room stayed warm all during the day and no microwave so no way to heat up our food . When we arrived they said they couldn’t find my reservation even Though I had the confirmation it took over 2 hrs to get this resolved and I feel if I had a confirmation it should of been honored without me having to redo it and pay a few dollars more considering that reservation was booked almost a yr ago . Worse experience ever . I will not stay back at y’all’s hotel ! Then I asked the Spanish girl that was cleaning rooms for some toilet paper and bath towels and all she did was shrugged her shoulders!

Staff was extremely friendly and accommodating.Christopher is the night desk manager and was outstanding! Breakfast was taken up early most days because they ran out of food.

Staff were very friendly, breakfast was excellent.

Rooms are nice, bathrooms/shower is small.. biggest issue is that they charge you $8 a night for overnight parking lot fee that your not aware of.. probly won’t be a big deal to most people but hidden charges they don’t make you aware of when you book are a peeve to me especially petty fees like this one

Great location right across from target and all the things you might need. Safe area that was very easy to get around.

Safe parking. There is a fee. Breakfast was pretty good. The area was clean. Staff was courteous.

We had a great experience. The room was nice, it had some wear and tear, but it was spacious and comfortable. The breakfast especially on the weekend had a lot of options, the staff were friendly and helpful.

Everything was perfect